Senior SAP Solutions Specialist
hace 1 semana
Overview: Schneider Electric, a global leader in energy management and automation, is seeking an experienced Senior SAP Solutions Specialist to play a pivotal role as the liaison between our business side and support teams. The ideal candidate will drive effective collaboration and efficiency while ensuring seamless coordination and delivery of IT solutions.
Salary: €80,000 - €110,000 per annum, depending on experience.
Job Description: As a Senior SAP Solutions Specialist, you will be responsible for managing Business IT demand by clarifying user needs, ensuring correct prioritization by support teams, and providing regular reports on ongoing demands. You will also establish and maintain relationships with business and support end users, providing regular updates on solution evolution and managing action plans to address issues and business needs.
Key Responsibilities:
- Participate in weekly meetings with support teams to discuss priorities and address blocking points.
- Challenge and drive support teams towards efficient issue resolution, promoting collaboration and timely ticket resolution.
- Manage Business IT demand by clarifying user needs, ensuring correct prioritization by support teams, and providing regular reports on ongoing demands.
- Establish and maintain relationships with business and support end users, providing regular updates on solution evolution and managing action plans to address issues and business needs.
- Collaborating closely with the Development Team to manage Application Enhancement requests (CHRs), ensuring seamless integration and optimal performance.
- Delivering comprehensive application support to the business, addressing and resolving SAP-related inquiries and challenges.
- Meticulously documenting business requirements, functional specifications, and intricate business process models to enhance clarity and streamline processes.
- Offering technical guidance and prompt assistance to the SAP user community, ensuring the effective and profitable utilization of the ERP system.
Required Skills and Qualifications:
- Strong collaboration and influencing skills to drive effective co-operation.
- In-depth knowledge of SAP Sales domain.
- Services/PS module and familiarity in S/4 HANA is a plus.
- Having SAP Certification is an advantage.
- Openness to embracing new challenges and a solid understanding of IT processes.
Benefits: At Schneider Electric, we offer a comprehensive benefits package, including flexible compensation, life insurance, health insurance, ticket restaurant, nursery, training, pension plan, and more. We prioritize work-life balance and offer flexible work arrangements, comprehensive wellness programs, and support to help you maintain a healthy work-life balance.
Why Us? Schneider Electric is a global leader in energy management and automation, committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress, and sustainability for all. We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work. We value differences, and welcome people from all walks of life. Join us and be part of a company where your contributions truly matter, where you are empowered to make a difference, and where inclusivity is valued.
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