International Credit Card Specialist
hace 3 semanas
Company Overview
">We are Recruit4Work Sl, a leading company in communication, and we're looking for an International Credit Card Specialist to join our team in Barcelona, Spain.
">Salary
">The estimated salary for this position is around €35,000 - €40,000 per year, depending on experience.
">Job Description
">We are seeking a highly skilled and detail-oriented individual to handle inquiries from credit card holders and ensure the security and protection of credit card information. As an International Credit Card Specialist, you will be responsible for:
">- ">
- Identity verification, answering questions, and explaining any steps to follow;">
- Checking temporarily blocked cards for transactions and permanently blocking or unblocking the credit card;">
- Handling claims files;">
You will also have the opportunity to participate in a comprehensive training program, which includes 5 days of training and 1 day of practice, focusing on privacy-related themes.
">Required Skills and Qualifications
">To be successful in this role, you should have:
">- ">
- Fluent French language skills;">
- Working proficiency in English;">
- Experience as a Customer Service Agent;">
- Communicative and empathetic personality;">
- Disciplined and accurate work habits;">
- Respectful and positive attitude towards customers;">
- Solution-oriented thinking;">
- Patient and reliable approach;">
Benefits
">We offer a unique and atmospheric call centre environment, with a good dose of fun, and a range of benefits, including:
">- ">
- Paid training;">
- Free Spanish lessons (once a week);">
- Market-based basic salary with the possibility of a bonus;">
- Employee benefits such as meal card, transport card, and private insurance;">
- 4 company outings per year;">
- Free fruit and coffee;">
- Growth opportunities;">
Location
">This role is based in Barcelona, Spain, and requires relocation to join our team.
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