International Credit Card Specialist

hace 3 semanas


Madrid, Madrid, España Recruit4Work Sl A tiempo completo

Company Overview

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We are Recruit4Work Sl, a leading company in communication, and we're looking for an International Credit Card Specialist to join our team in Barcelona, Spain.

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Salary

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The estimated salary for this position is around €35,000 - €40,000 per year, depending on experience.

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Job Description

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We are seeking a highly skilled and detail-oriented individual to handle inquiries from credit card holders and ensure the security and protection of credit card information. As an International Credit Card Specialist, you will be responsible for:

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  • ">
  • Identity verification, answering questions, and explaining any steps to follow;">
  • Checking temporarily blocked cards for transactions and permanently blocking or unblocking the credit card;">
  • Handling claims files;">
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You will also have the opportunity to participate in a comprehensive training program, which includes 5 days of training and 1 day of practice, focusing on privacy-related themes.

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Required Skills and Qualifications

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To be successful in this role, you should have:

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  • ">
  • Fluent French language skills;">
  • Working proficiency in English;">
  • Experience as a Customer Service Agent;">
  • Communicative and empathetic personality;">
  • Disciplined and accurate work habits;">
  • Respectful and positive attitude towards customers;">
  • Solution-oriented thinking;">
  • Patient and reliable approach;">
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Benefits

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We offer a unique and atmospheric call centre environment, with a good dose of fun, and a range of benefits, including:

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  • ">
  • Paid training;">
  • Free Spanish lessons (once a week);">
  • Market-based basic salary with the possibility of a bonus;">
  • Employee benefits such as meal card, transport card, and private insurance;">
  • 4 company outings per year;">
  • Free fruit and coffee;">
  • Growth opportunities;">
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Location

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This role is based in Barcelona, Spain, and requires relocation to join our team.



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