Commercial Credit Expert

hace 3 semanas


Madrid, Madrid, España Mygwork A tiempo completo

This role as a Merchant Credit Specialist, permanent position in the Global Commercial Credit team, involves servicing EMEA markets. The team focuses on merchant debit balance collections, insolvencies, and write-off prevention.

Key Responsibilities:
  • Contact clients with overdue accounts to secure settlement
  • Prevent future overdues with high-exposure accounts
  • Manage collection of overdue payments
  • Understand customers' financial arrangements and requirements
  • Use negotiation and relationship management skills for win-win outcomes
  • Make strategic decisions to drive customer loyalty and business growth
  • Secure repayment of overdue funds and avoid potential losses/write-offs

The successful candidate will work to deliver exceptional customer experiences while achieving business objectives. This is an exciting opportunity to join a fast-growing business unit and develop your career in international collections.

About American Express

American Express is an inclusive employer and member of myGwork, the largest global platform for the LGBTQ+ business community. We offer a supportive environment where everyone feels seen, heard, and valued.

Why Choose This Role?

This role offers a unique blend of challenge and opportunity. You will have the chance to develop your skills in collections, build relationships with clients, and contribute to the success of a growing business unit.

Based on industry standards and location, the estimated salary for this role is approximately $60,000 per year. However, please note that salaries may vary depending on individual circumstances.



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