Commercial Credit Professional

hace 4 semanas


Madrid, Madrid, España Jordan Martorell S.L. A tiempo completo

Job Overview

American Express is seeking a highly skilled Commercial Credit Professional to join our team in the Merchant Credit department. This role will involve servicing the EMEA markets, including Austria, Finland, France, Germany, Netherlands, Spain, Sweden, Belgium & Multicurrency.

About the Role

As a Commercial Credit Professional, you will be responsible for contacting clients with overdue accounts to secure settlement, managing the collection of overdue payments, and understanding customers' financial arrangements and requirements. You will use negotiation and relationship management skills to provide win-win outcomes and make strategic decisions to drive customer loyalty and growth for the business.

Key Responsibilities

  • Contacting clients with overdue accounts to secure settlement
  • Managing the collection of overdue payments
  • Understanding customers' financial arrangements and requirements
  • Using negotiation and relationship management skills to provide win-win outcomes
  • Making strategic decisions to drive customer loyalty and growth for the business

Requirements

To succeed in this role, you will need:

  • Strong analytical mindset
  • Strong numeric skills
  • Excellent interpersonal, relationship building and communication skills (English and Dutch speaking)
  • Ability to work both independently and in a team environment
  • Ability to take a professional approach to challenging situations

What We Offer

We offer a competitive salary of €55,000 - €65,000 per year, depending on experience. We also offer benefits that support your physical, financial, and mental well-being, including:

  • Support for financial well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements
  • Generous paid parental leave policies
  • Free access to global on-site wellness centers staffed with nurses and doctors
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Location

This role is based in [location], and you will be required to travel occasionally to meet with clients and colleagues.



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