Global Commercial Credit Specialist
hace 2 semanas
About American Express
">We empower individuals and businesses to progress through exceptional backing. Our diverse community of colleagues is united by an unwavering commitment to supporting our customers, communities, and each other.
">At American Express, you'll have the opportunity to create a unique and meaningful career journey with benefits, programs, and flexibility that support your personal and professional growth. You'll be recognized for your contributions, leadership, and impact, and share in the company's success.
">Why Join Global Commercial Credit?
">GCC has experienced rapid growth as a department within American Express. We're committed to providing the world's best credit and underwriting experience every day. Through our teams, we deliver superior service globally by recovering delinquent balances and limiting exposure to losses from corporations, their card members, and merchants.
">Covering nearly 30 markets, our team services over a dozen languages. This role involves servicing the EMEA markets (Austria, Finland, France, Germany, Netherlands, Spain, Sweden, Belgium & Multicurrency). The Merchant Credit Specialist will work on merchant debit balance collections, insolvencies, and write-off prevention.
">Job Description
">The successful candidate will be responsible for contacting clients with overdue accounts to secure settlement. They will also work preventively to avoid future overdues with high-exposure accounts. Key tasks include managing the collection of overdue payments, understanding customer financial arrangements, using negotiation and relationship management skills to achieve win-win outcomes, making strategic decisions to drive customer loyalty and business growth, and handling both inbound and outbound calls with back-office tasks.
">Requirements and Qualifications
">To succeed in this role, you'll need:
">- ">
- Strong analytical mindset">
- Excellent numeric skills">
- Strong interpersonal, relationship-building, and communication skills (English and Dutch)">
- Ability to work independently and in a team environment">
- Professional approach to challenging situations">
- Understanding of customers' financial arrangements">
Benefits
">As an American Express colleague, you'll receive competitive base salaries, bonus incentives, support for financial well-being and retirement, comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location), flexible working models, generous paid parental leave policies, free access to wellness centers, and confidential counseling support.
">Estimated Salary: €55,000 - €70,000 per annum
">This figure is based on industry standards and the requirements of the role. Your actual salary may vary depending on your qualifications, experience, and performance.
-
Global Commercial Credit Collection Specialist
hace 1 semana
Madrid, Madrid, España American Express A tiempo completoAbout American ExpressAt American Express, we're dedicated to providing the world's best customer experience every day. We're a global and diverse community of colleagues committed to supporting our customers, communities, and each other.Global Commercial Credit (GCC) OverviewGCC is a fast-growing business unit within American Express, focused on delivering...
-
Credit Recovery Specialist
hace 2 semanas
Madrid, Madrid, España American Express A tiempo completoAbout Us">At American Express, we're committed to delivering the world's best customer experience every day. Our team in Global Commercial Credit (GCC) plays a critical role in achieving this goal by providing superior service around the world.">Why GCC?">GCC has been a rapidly growing department within American Express, and we're excited to present a...
-
Commercial Credit Recovery Specialist
hace 5 días
Madrid, Madrid, España American Express Services Europe Limited A tiempo completoAbout the Role:"This is an exciting opportunity to join our fast-growing Global Commercial Credit (GCC) team at American Express Services Europe Limited. As a Merchant Credit Specialist, you will play a crucial role in servicing our merchants across EMEA markets.Job Description:You will be responsible for contacting clients with overdue accounts to secure...
-
European Credit Expert with Global Market Leader
hace 2 semanas
Madrid, Madrid, España Global A tiempo completoAbout the Opportunity: We are seeking a highly skilled Credit Product Specialist to join our Commercial Team in London. This exciting role will enable you to specialize and work as an expert in credit and credit-related matters with a global market leader.The Impact: The Credit Product Specialist is critical to the success of the business, providing...
-
Credit Product Specialist
hace 2 semanas
Madrid, Madrid, España Global A tiempo completoOverviewS&P Global Market Intelligence is a leading provider of critical information and solutions for businesses. As a Credit Product Specialist, you will be part of a dynamic team that helps companies navigate complex credit risk management issues.
-
Global Credit Risk Solutions Expert
hace 1 mes
Madrid, Madrid, España Global A tiempo completoAbout Us:S&P Global Market Intelligence is a leading provider of critical information and analytics to the world's most influential decision-makers. Our mission is to empower our clients with the data, insights, and expertise they need to make confident decisions about the road ahead.Our Purpose: Progress requires a catalyst to be set in motion. At S&P...
-
Global Commercial Credit Specialist
hace 3 días
Madrid, Madrid, España Amex A tiempo completo**About Us**We are a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Our powerful backing promise is to provide the world's best customer experience every day.We believe in creating a career journey that's unique and meaningful to you with benefits, programs, and flexibility that...
-
Customer Credit Recovery Specialist
hace 5 días
Madrid, Madrid, España Jordan Martorell A tiempo completoAbout American ExpressAt American Express, we're committed to backing our customers, communities, and each other. Our company values integrity, teamwork, and innovation, and we strive to provide the world's best customer experience every day.Global Commercial Credit OverviewOur Global Commercial Credit (GCC) team is responsible for recovering delinquent...
-
Global Commercial Operations Specialist
hace 4 semanas
Madrid, Madrid, España IQVIA A tiempo completoAbout IQVIAIQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. Our mission is to make the biggest impact possible – to help our customers create a healthier world.Job DescriptionWe are seeking a dedicated Global Commercial Operations Specialist to support our Spanish...
-
Business Credit Recovery Specialist
hace 3 semanas
Madrid, Madrid, España American Express A tiempo completoYou Lead the Way. We've Got Your Back.At American Express, we empower our colleagues to progress in incredible ways. As a global and diverse community, we're committed to backing our customers, communities, and each other.With benefits, programs, and flexibility that support you personally and professionally, you'll learn and grow with us. You'll be...
-
Credit Recovery Specialist
hace 3 semanas
Madrid, Madrid, España Aexp A tiempo completoYou'll play a vital role in leading the way to customer satisfaction and business growth at Aexp. Our Global Commercial Credit (GCC) team is dedicated to providing exceptional credit and underwriting experiences, and we're seeking a skilled Merchant Credit Specialist to join our EMEA markets team.As a key member of our collections function, you'll be...
-
Commercial Credit Expert
hace 1 semana
Madrid, Madrid, España Mygwork A tiempo completoThis role as a Merchant Credit Specialist, permanent position in the Global Commercial Credit team, involves servicing EMEA markets. The team focuses on merchant debit balance collections, insolvencies, and write-off prevention.Key Responsibilities:Contact clients with overdue accounts to secure settlementPrevent future overdues with high-exposure...
-
Senior Commercial Credit Professional
hace 3 días
Madrid, Madrid, España Mygwork A tiempo completoThis role presents an exciting opportunity to join American Express's Global Commercial Credit team as a Merchant Credit Specialist in the EMEA markets. As part of this dynamic and fast-growing business unit, you will have the chance to develop your career and work with an enthusiastic group of colleagues.GCC has been rapidly expanding within American...
-
Commercial Credit Expert
hace 2 semanas
Madrid, Madrid, España American Express A tiempo completoAbout American ExpressWe're a global company with a commitment to backing our customers, communities, and each other. Our diverse community of colleagues is united by an unwavering dedication to delivering the world's best customer experience.Job OverviewThis role as Merchant Credit Specialist is a permanent position in the Merchant Credit team, servicing...
-
Business Credit Specialist
hace 5 días
Madrid, Madrid, España American Express Services Europe Limited A tiempo completoCompany OverviewAmerican Express Services Europe Limited is a global financial services company that provides payment and travel solutions to individuals and businesses. Our mission is to provide the world's best customer experience every day.Job DescriptionThe Merchant Credit Specialist plays a critical role in our Global Commercial Credit (GCC) team,...
-
Commercial Debt Recovery Specialist
hace 3 días
Madrid, Madrid, España Jordan Martorell S.L. A tiempo completoJob Overview: American Express is seeking a highly skilled Commercial Debt Recovery Specialist to join our Global Commercial Credit team in EMEA markets. This permanent position involves servicing clients with overdue accounts, securing settlements, and driving customer loyalty.About the Role: As a Commercial Debt Recovery Specialist, you will be responsible...
-
Capital Markets Credit Risk Specialist
hace 1 mes
Madrid, Madrid, España Jpmorganchase A tiempo completoAbout the RoleJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals, and institutional investors.We are seeking an experienced Capital Markets Credit Risk Specialist to join our Securities Based Lending Team (SBL).The ideal candidate will have...
-
Commercial Debt Recovery Specialist
hace 7 días
Madrid, Madrid, España Atradius A tiempo completoAtradius is a leading provider of trade credit insurance, surety and collections services worldwide. We are seeking an experienced Commercial Debt Recovery Specialist to join our team in the Iberia & South America region and the North America region.As a Commercial Debt Recovery Specialist, you will be responsible for providing expert legal advice related to...
-
Credit Recovery Specialist
hace 3 semanas
Madrid, Madrid, España American Express Services Europe Limited A tiempo completo**About American Express Services Europe Limited**We are a leading global payments and travel company, providing high-quality services to our customers. Our team is dedicated to delivering exceptional experiences through innovation, teamwork, and a commitment to excellence.**Job Description**We are seeking a skilled Credit Recovery Specialist to join our...
-
Senior Credit Management Specialist
hace 5 días
Madrid, Madrid, España Nexthink A tiempo completoCompany OverviewNexthink is the leading digital employee experience management software provider, offering unparalleled insights to IT leaders. With its headquarters in Lausanne, Switzerland, and Boston, Massachusetts, Nexthink has a global presence with 9 offices worldwide.Empowering over 1,200 customers across various industries, Nexthink enables...