Commercial Credit Expert
hace 2 semanas
We're a global company with a commitment to backing our customers, communities, and each other. Our diverse community of colleagues is united by an unwavering dedication to delivering the world's best customer experience.
Job OverviewThis role as Merchant Credit Specialist is a permanent position in the Merchant Credit team, servicing the EMEA markets. The team deals with merchant debit balance collections, insolvencies, and write-off prevention.
Key Responsibilities- Contact clients with overdue accounts to secure settlement and prevent future overdues.
- Manage the collection of overdue payments and understand customers' financial arrangements.
- Use negotiation and relationship management skills to provide win-win outcomes and drive customer loyalty and growth.
- A strong analytical mindset and numeric skills.
- Excellent interpersonal, relationship building, and communication skills (English and Dutch speaking).
- Ability to work independently and in a team environment, taking a professional approach to challenging situations.
- Competitive base salary: $75,000 - $100,000 per year.
- Bonus incentives for outstanding performance.
- A comprehensive benefits package, including medical, dental, vision, life insurance, and disability benefits.
- A flexible working model with hybrid, onsite, or virtual arrangements.
- Paid parental leave policies.
- Free access to global on-site wellness centers and counseling support through Healthy Minds.
We offer career development and training opportunities to help you grow professionally.
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