Customer Credit Recovery Specialist
hace 4 días
At American Express, we're committed to backing our customers, communities, and each other. Our company values integrity, teamwork, and innovation, and we strive to provide the world's best customer experience every day.
Global Commercial Credit OverviewOur Global Commercial Credit (GCC) team is responsible for recovering delinquent balances and limiting exposure to losses from corporations, their card members, and merchants. With a presence in nearly 30 markets and over a dozen languages, our team delivers superior service around the world.
Role Overview: Merchant Credit SpecialistThis role as Merchant Credit Specialist will involve servicing EMEA markets, including Austria, Finland, France, Germany, Netherlands, Spain, Sweden, Belgium, and Multicurrency. The team deals with merchant debit balance collections, insolvencies, and write-off prevention.
Key Responsibilities:- Contact clients with overdue accounts to secure settlement of the account
- Manage collection of overdue payments
- Understand customers' financial arrangements and requirements
- Use negotiation and relationship management skills to provide win-win outcomes
- Strategic decision making to drive customer loyalty and growth for the business
- Outbound and Inbound calls with some back-office tasks
- Secure repayment of overdue funds and avoid potential losses/write-offs
- Work to the highest standards with a balanced delivery of both customer experience and shareholder value
We estimate an annual salary of approximately $60,000 - $80,000, depending on location and experience.
BenefitsAs a valued member of our team, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
-
Business Credit Recovery Specialist
hace 2 semanas
Madrid, Madrid, España American Express A tiempo completoYou Lead the Way. We've Got Your Back.At American Express, we empower our colleagues to progress in incredible ways. As a global and diverse community, we're committed to backing our customers, communities, and each other.With benefits, programs, and flexibility that support you personally and professionally, you'll learn and grow with us. You'll be...
-
Debt Recovery Specialist
hace 7 días
Madrid, Madrid, España The Legends Agency A tiempo completo**Job Title: Debt Recovery Specialist****Location:** Remote, with flexible working hours.**Salary:** An estimated R30k per annum, commensurate with experience and qualifications.We are looking for a skilled **Debt Recovery Specialist** to join our team at The Legends Agency. As a key member of our financial management department, you will play a crucial role...
-
Credit Recovery Specialist
hace 2 semanas
Madrid, Madrid, España Aexp A tiempo completoYou'll play a vital role in leading the way to customer satisfaction and business growth at Aexp. Our Global Commercial Credit (GCC) team is dedicated to providing exceptional credit and underwriting experiences, and we're seeking a skilled Merchant Credit Specialist to join our EMEA markets team.As a key member of our collections function, you'll be...
-
Commercial Credit Recovery Specialist
hace 4 días
Madrid, Madrid, España American Express Services Europe Limited A tiempo completoAbout the Role:"This is an exciting opportunity to join our fast-growing Global Commercial Credit (GCC) team at American Express Services Europe Limited. As a Merchant Credit Specialist, you will play a crucial role in servicing our merchants across EMEA markets.Job Description:You will be responsible for contacting clients with overdue accounts to secure...
-
Credit Recovery Specialist
hace 3 semanas
Madrid, Madrid, España American Express Services Europe Limited A tiempo completo**About American Express Services Europe Limited**We are a leading global payments and travel company, providing high-quality services to our customers. Our team is dedicated to delivering exceptional experiences through innovation, teamwork, and a commitment to excellence.**Job Description**We are seeking a skilled Credit Recovery Specialist to join our...
-
Credit Recovery Specialist
hace 2 semanas
Madrid, Madrid, España American Express A tiempo completoAbout Us">At American Express, we're committed to delivering the world's best customer experience every day. Our team in Global Commercial Credit (GCC) plays a critical role in achieving this goal by providing superior service around the world.">Why GCC?">GCC has been a rapidly growing department within American Express, and we're excited to present a...
-
Commercial Debt Recovery Specialist
hace 2 días
Madrid, Madrid, España Jordan Martorell S.L. A tiempo completoJob Overview: American Express is seeking a highly skilled Commercial Debt Recovery Specialist to join our Global Commercial Credit team in EMEA markets. This permanent position involves servicing clients with overdue accounts, securing settlements, and driving customer loyalty.About the Role: As a Commercial Debt Recovery Specialist, you will be responsible...
-
Commercial Debt Recovery Specialist
hace 5 días
Madrid, Madrid, España Atradius A tiempo completoAtradius is a leading provider of trade credit insurance, surety and collections services worldwide. We are seeking an experienced Commercial Debt Recovery Specialist to join our team in the Iberia & South America region and the North America region.As a Commercial Debt Recovery Specialist, you will be responsible for providing expert legal advice related to...
-
Senior Account Recovery Specialist
hace 2 semanas
Madrid, Madrid, España Jordan Martorell S.L. A tiempo completo**About American Express**American Express is a global service company that provides its customers with a range of payment and travel services. Our vision is to be the world's best customer experience every day.**Why Global Commercial Credit?**In Global Commercial Credit, we're excited to present this opportunity in a fast-growing business unit where you can...
-
Financial Recovery Specialist
hace 2 semanas
Madrid, Madrid, España American Express Services Europe Limited A tiempo completoAt American Express Services Europe Limited, we're committed to delivering the world's best customer experience every day. As a Financial Recovery Specialist, you'll play a vital role in achieving this goal by recovering delinquent balances and limiting our exposure to losses from corporations, their card members, and merchants.About UsWe're a fast-growing...
-
Senior Account Recovery Specialist
hace 2 semanas
Madrid, Madrid, España American Express Services Europe Limited A tiempo completo**Overview**At American Express, we're committed to providing the world's best customer experience every day. As a leading global financial services company, we offer a unique opportunity to grow your career while making a meaningful impact on our customers' lives.**Salary:** £42,000 - £50,000 per annum (dependent on experience)Job Description:We're...
-
Highly Skilled AR Recovery Specialist
hace 2 días
Madrid, Madrid, España Sulzer Ltd A tiempo completoSulzer Ltd, a leading engineering company with a rich heritage of innovation, is seeking a Highly Skilled AR Recovery Specialist to join our GF_Finance & Controlling, Accounting team in Madrid, Spain. With a proud history of pioneering industry advancements, we continue to evolve for the future. At Sulzer, you will be empowered to deliver exceptional results...
-
Debt Recovery Specialist
hace 2 semanas
Madrid, Madrid, España Perez-Llorca A tiempo completoPérez-Llorca seeks a Debt Recovery Specialist to join our team in Madrid.About the RoleThis is an exciting opportunity to join a leading law firm as a Debt Recovery Specialist. You will play a crucial role in managing debt recovery processes, ensuring efficient cash flow, and maintaining excellent client relationships.Key Responsibilities:Managing debt...
-
Claims Recovery Specialist
hace 2 semanas
Madrid, Madrid, España Aig A tiempo completoAbout AIGAIG, a leading global insurance organization, has been shaping the future of risk management for over 100 years. Our diverse range of property casualty insurance, life insurance, retirement solutions, and other financial services empower businesses and individuals worldwide to protect their assets, manage risks, and secure their future.Job...
-
Global Recovery Specialist
hace 2 semanas
Madrid, Madrid, España Aig A tiempo completoAbout UsAmerican International Group, Inc. (AIG) is a leading global insurance organization with 100 years of experience. Our diverse offerings include products and services that help businesses and individuals protect their assets, manage risks, and provide for retirement security.Job SummaryWe are seeking a highly skilled Global Recovery Specialist to join...
-
Claims Recovery Specialist
hace 1 mes
Madrid, Madrid, España AIG A tiempo completoAbout AIGAmerican International Group, Inc. (AIG) is a leading global insurance organization with 100 years of experience.We provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in over 80 countries and jurisdictions.Our General Insurance BusinessWe offer a broad range of...
-
IT Data Recovery Specialist
hace 5 días
Madrid, Madrid, España Softwareone Deutschland Gmbh A tiempo completoSoftwareone Deutschland Gmbh: A Leader in Cloud SolutionsWe are seeking a skilled and proactive IT Data Recovery Specialist to join our dynamic team.About Us:Softwareone Deutschland Gmbh is a global leader in software and cloud solutions, redefining how companies build, buy, and manage everything in the cloud. With over 8,900 employees worldwide and a...
-
IT Backup and Recovery Specialist
hace 5 días
Madrid, Madrid, España SoftwareOne A tiempo completoJob OverviewWe are seeking a highly skilled Middle IT Backup and Recovery Specialist to join our dynamic team at SoftwareOne. This role involves designing, implementing, and managing backup and recovery strategies for critical systems and data.
-
Insurance Recovery Specialist
hace 2 semanas
Madrid, Madrid, España AIG A tiempo completoOverviewAmerican International Group, Inc. (AIG) is a leading global insurance organization with over 100 years of experience in providing property casualty insurance, life insurance, retirement solutions, and other financial services to customers worldwide.About the RoleWe are seeking an experienced Insurance Recovery Specialist to join our team in Spain....
-
High-Profile Credit Solutions Specialist
hace 7 días
Madrid, Madrid, España Mygwork A tiempo completoJob Overview">We are seeking a skilled Credit Solutions Specialist to join our team at American Express, an inclusive employer and a member of the myGwork community. This role is a great opportunity to work with a diverse group of colleagues who are committed to delivering exceptional customer experiences.">About the Role">This permanent position in the...