International Customer Service Specialist

hace 3 semanas


Madrid, Madrid, España Recruit4Work Sl A tiempo completo

Company Overview:

We are Recruit4Work Sl, a dynamic company in the communication sector. Our goal is to provide excellent customer service while working together as a team.

Salary and Benefits:

The market-based basic salary for this position is approximately €25,000 per year, with the possibility of a bonus. We also offer employee benefits such as a meal card, transport card, and private insurance.

Job Description:

As an International Customer Service Specialist at our unique and atmospheric call centre, you will be handling inquiries from credit card holders and ensuring the security and protection of their data. Your core duties will include identity verification, answering questions, and explaining any necessary steps. You will also have the opportunity to permanently block or unblock credit cards and handle claims files.

Required Skills and Qualifications:

  • Fluent in Dutch and French
  • Working proficiency in English
  • Experience as a Customer Service Agent
  • Communicative and empathetic
  • Disciplined and accurate
  • Respectful and positive towards customers
  • Solution-oriented thinking
  • Patient
  • Reliable

Benefits:

  • Paid training


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