International Customer Support Specialist

hace 3 días


Madrid, Madrid, España Recruit4Work A tiempo completo

Welcome to your new adventure in Barcelona Are you a customer-focused professional looking for a rewarding career opportunity? Look no further

We are seeking an International Customer Support Specialist to join our team at Recruit4Work in Barcelona, Spain. As a key member of our customer service team, you will be responsible for providing exceptional support to our credit card holders.

**Job Description:**

Your primary duties will include:

  • Handling inquiries from credit card holders with accuracy and care
  • Ensuring the security and protection of credit card information
  • Verifying identities and blocking lost/stolen credit cards

**Requirements:**

  • Fluency in French (native or near-native level)
  • Working proficiency in English
  • Previous experience as a Customer Service Agent
  • Excellent communication and problem-solving skills
  • Able to work accurately and efficiently under pressure

**What We Offer:**

  • Market-based salary with a bonus structure
  • Paid training program with a focus on privacy-related themes
  • Free Spanish lessons (once a week)
  • Unique, atmospheric call centre environment with opportunities for growth
  • Employee benefits including meal card, transport card, and private insurance
  • Four company outings per year
  • Free fruit and coffee

**About Our Team:**

We are a dynamic and people-oriented team that values our employees' well-being and career development. Our company culture is built around fun, teamwork, and respect for our customers and colleagues.

**Location:**

Barcelona, Spain

**Salary Estimate:** €25,000 - €35,000 per annum (based on location and industry standards)



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