International Customer Support Specialist
hace 3 días
Welcome to your new adventure in Barcelona Are you a customer-focused professional looking for a rewarding career opportunity? Look no further
We are seeking an International Customer Support Specialist to join our team at Recruit4Work in Barcelona, Spain. As a key member of our customer service team, you will be responsible for providing exceptional support to our credit card holders.
**Job Description:**
Your primary duties will include:
- Handling inquiries from credit card holders with accuracy and care
- Ensuring the security and protection of credit card information
- Verifying identities and blocking lost/stolen credit cards
**Requirements:**
- Fluency in French (native or near-native level)
- Working proficiency in English
- Previous experience as a Customer Service Agent
- Excellent communication and problem-solving skills
- Able to work accurately and efficiently under pressure
**What We Offer:**
- Market-based salary with a bonus structure
- Paid training program with a focus on privacy-related themes
- Free Spanish lessons (once a week)
- Unique, atmospheric call centre environment with opportunities for growth
- Employee benefits including meal card, transport card, and private insurance
- Four company outings per year
- Free fruit and coffee
**About Our Team:**
We are a dynamic and people-oriented team that values our employees' well-being and career development. Our company culture is built around fun, teamwork, and respect for our customers and colleagues.
**Location:**
Barcelona, Spain
**Salary Estimate:** €25,000 - €35,000 per annum (based on location and industry standards)
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