Customer Support Specialist
hace 1 semana
We are seeking a highly motivated and experienced customer service professional to join our team in Madrid. As a Customer Support Specialist, you will be the first point of contact for customers, providing friendly and efficient service to resolve their queries and issues.
Key Responsibilities:
- Attend live chats and respond to customer inquiries in a timely and professional manner.
- Support the sales team by answering customer service-related queries.
- Be proactive in resolving customer complaints and concerns.
- Provide accurate and helpful responses to customer emails, phone calls, and chats.
Requirements:
- Native Italian speaker or proficient level C2.
- Minimum 2 years working experience in customer service, preferably in the logistics sector.
- Familiarity with online customer service platforms, including chat and ticketing systems.
- Strong communication and interpersonal skills.
The ideal candidate will have excellent problem-solving skills, a positive attitude, and a passion for delivering exceptional customer service. We offer a competitive salary range of $36,000 - $39,000 per year, depending on experience. If you are a customer-focused individual who is passionate about delivering outstanding service, please apply.
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Russian Customer Support Specialist
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Madrid, Madrid, España Cross Border Talents A tiempo completoAbout the RoleWe are seeking a highly skilled Multilingual Customer Support Specialist to join our team at Cross Border Talents. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service in multiple languages.
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Customer Support Specialist Position
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Multilingual Customer Support Specialist
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