Customer Support Specialist
hace 24 horas
**Job Title:** Customer Support Specialist - Polish Language
**About Us:** At Cross Border Talents, we're dedicated to connecting talented individuals with exciting opportunities in the sports industry. We're seeking a highly skilled Polish-speaking Customer Support Specialist to join our team.
**The Role:
- We're looking for an exceptional individual who is fluent in Polish (B2 or higher) and English (B2 or higher), with strong written and verbal communication skills in both languages.
- Your primary responsibility will be to provide top-notch support to our Polish-speaking customers through phone, email, and live chat, addressing inquiries, providing product information, and resolving any concerns they may have.
**What You'll Do:
- You'll work closely with various teams (sales, logistics, technical support) to ensure seamless and timely solutions for customers.
- Key responsibilities include customer support, product assistance, issue resolution, record keeping, collaboration, continuous learning, and gathering valuable customer feedback.
**Why Join Us:
- We offer a competitive salary based on your qualifications and experience ( estimated €25,000-€35,000 per year)
- Comprehensive health and life insurance coverage to ensure your well-being and that of your family.
- Relocation support for hybrid work: if you prefer hybrid work, we provide relocation assistance to Sofia, allowing you to work part-time in the office and maintain flexibility.
- Career development opportunities, flexible working hours, and remote work options to support a healthy balance between your personal and professional life.
- A supportive team environment that values each member's contributions and fosters an environment of mutual support.
**Requirements:
- Language Skills: Proficiency in Polish (B2 or higher) and English (B2 or higher).
- Experience: While customer service experience is preferred, it is not mandatory.
- A positive attitude, willingness to learn, and passion for helping others are key to success in this role.
**How to Apply:
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