Customer Support Specialist

hace 5 días


Madrid, Madrid, España Cigna A tiempo completo

About Cigna Corporation:

We are a global health service company seeking a skilled customer support specialist to join our team.

Job Summary:

The ideal candidate will provide timely and effective resolutions to customer inquiries through various communication channels.

Responsibilities:

  1. Manage customer interactions while prioritizing excellent service.
  2. Meet productivity and quality standards set by management.
  3. Take ownership of cases and follow up with customers as needed.
  4. Record customer interactions in the CRM tool.
  5. Handle confidential information according to data privacy guidelines.
  6. Maintain expert knowledge of tools, processes, and documentation.
  7. Liaise with other departments to resolve queries.
  8. Work flexible shifts from Monday to Friday (12:15h-20:00h).

Requirements:

  1. Previous customer service experience (ideally in contact centers or reception roles).
  2. Good Microsoft 365 skills and ability to learn new software quickly.
  3. Active English language proficiency (C1 level or higher).
  4. Proficiency in Dutch or Chinese (optional).

Estimated Salary: €30,000 per year



  • Madrid, Madrid, España Cigna A tiempo completo

    About the RoleWe are seeking a skilled Customer Support Specialist to join our team at Cigna Healthcare.The ideal candidate will have previous experience in customer-facing roles and be proficient in Microsoft 365. Fluency in English is essential, with proficiency in Chinese or French being a plus.This role involves managing customer inquiries via email and...


  • Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completo

    Customer Support Job Opportunity in MadridWe are seeking a highly motivated and experienced customer service professional to join our team in Madrid. As a Customer Support Specialist, you will be the first point of contact for customers, providing friendly and efficient service to resolve their queries and issues.Key Responsibilities:Attend live chats and...


  • Madrid, Madrid, España Operationsarmy A tiempo completo

    Job DescriptionWe are seeking a dedicated and customer-focused Customer Support Specialist to provide exceptional service to our clients and customers.About the RoleThis role involves handling inquiries, resolving issues, and ensuring a positive experience at every touchpoint.The ideal candidate is highly organized, empathetic, and thrives in a fast-paced,...


  • Madrid, Madrid, España Green Eagle Solutions A tiempo completo

    Job Title: Customer Support SpecialistGreen Eagle Solutions is a leading technology company in the renewable energy sector. We are looking for a highly skilled Candidate: Customer Support Specialist to join our team.Description: We are seeking a professional with excellent communication skills to assist our customers with any issues they may have using our...


  • Madrid, Madrid, España Salve Consulting A tiempo completo

    About UsSalve Consulting is a dynamic and innovative company dedicated to delivering exceptional customer experiences. We are committed to fostering a culture of excellence, creativity, and positivity.Job Description:Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist fluent in German to join our team. As a key member of...


  • Madrid, Madrid, España Brambles A tiempo completo

    Job DescriptionAs a Customer Success Specialist at Brambles, you will play a vital role in ensuring the provision of high-quality service to our customers. This position involves collaborating with various stakeholders, analyzing complex problems, and implementing effective solutions to drive customer satisfaction.Key ResponsibilitiesInvestigate and resolve...


  • Madrid, Madrid, España ES Broadcast A tiempo completo

    Job DescriptionWe are looking for a talented CUSTOMER SUPPORT SPECIALIST to join our team in Spain. As a Junior Audiovisual Engineer, you will be responsible for providing technical expertise in all aspects of installation, commissioning, and maintenance of audiovisual systems.The primary objective of this role is to become an efficient and effective member...


  • Madrid, Madrid, España Capital Recruit A tiempo completo

    About Capital Recruit: We're a leading SaaS provider in the US, dedicated to delivering innovative software solutions to businesses worldwide. Our commitment to excellence and customer satisfaction drives our operations.Job Overview: As a highly motivated and customer-focused individual, you'll join our team as a Customer Support Specialist. This role...


  • Madrid, Madrid, España Cataloxy A tiempo completo

    Job SummaryWe are seeking a highly skilled and motivated Automotive Industry Customer Support Specialist to join our team at MSX International in Madrid. As a key member of our customer support team, you will be responsible for providing exceptional service to OEM vehicle owners, addressing and resolving their requests related to their vehicles.


  • Madrid, Madrid, España Nordsbroad A tiempo completo

    Nordsbroad is a leading provider of customer support services for the streaming industry. We are seeking a skilled Norwegian Customer Support Specialist to join our team in Athens, Greece.Estimated Salary: 45,000 - 55,000 EUR per yearAbout the Role:We are looking for an exceptional individual who is fluent in Norwegian and has strong communication skills. As...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job Title:Customer Support Specialist for Norwegian Speaking TalentAbout the Role:We are seeking a highly skilled Customer Support Specialist who is fluent in Norwegian to join our team at Cross Border Talents in Malta. In this role, you will be responsible for delivering exceptional customer support to our clients by addressing their inquiries and resolving...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    We're looking for a skilled C1/C2 Japanese speaker to join our remote team in Greece. As a Senior Automotive Customer Support Specialist, you will provide exceptional customer support and deliver world-class service to clients of a prestigious automotive brand.About the RoleThis is a fully remote position where you can work from anywhere in Greece. Our...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Customer Support Representative Wanted in CroatiaWe are seeking a highly skilled and motivated customer support specialist to join our team in Croatia. As a remote customer care specialist, you will be responsible for delivering exceptional service to our clients through various communication channels.Key Responsibilities:Provide technical customer support...


  • Madrid, Madrid, España Danaher A tiempo completo

    About the RoleWe are seeking a skilled Technical Customer Support Specialist to join our team in Madrid. This role is part of the Technical Support Team and will be responsible for providing excellent support to our customers and Field Service Engineers while installing and maintaining diagnostic instrumentation and systems in hospitals and stand-alone...


  • Madrid, Madrid, España iubenda A tiempo completo

    At iubenda, we are looking for a skilled Customer Support Specialist to join our team in the DACH market.Your primary mission will be to provide top-notch support services to our customers via email and chat, focusing on payments, invoicing, account management, and our products. You will be responsible for researching and explaining our services to ensure...


  • Madrid, Madrid, España Archard Talent Limited A tiempo completo

    Job SummaryArchard Talent Limited seeks a skilled Technical Customer Support Specialist to join its Helpdesk team. This role is pivotal in maintaining exceptional customer service, leveraging technical expertise to manage faults and resolve remote cases efficiently.About the RoleIn this position, you will document all customer interactions within the CRM,...


  • Madrid, Madrid, España Msx International A tiempo completo

    At MSX International, we are seeking an Automotive Customer Support Specialist to join our team. This role is a key part of our customer service operation, responsible for providing top-notch support to OEM vehicle owners.About the RoleThe Automotive Customer Support Specialist will serve as the primary point of contact for customers, addressing and...


  • Madrid, Madrid, España Cpm International A tiempo completo

    Cpm International is a global leader in customer service, sales, and technical support solutions. Our mission is to provide exceptional support to our clients and customers across diverse markets.We are seeking an experienced Customer Support Excellence Specialist to join our team. This is an exciting opportunity to work with a leading beverage alcohol...


  • Madrid, Madrid, España Head Hunt International A tiempo completo

    Head Hunt International is offering an exciting opportunity for a Portuguese Customer Support Specialist to join our team in Athens, Greece. This role is perfect for experienced customer service professionals who are fluent in Portuguese and eager to work with a multinational company.About the JobWe are seeking a highly skilled and motivated individual to...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    We are looking for a highly motivated and customer-focused Multilingual Customer Support Specialist to join our Cross Border Talents team in Athens, Greece. This is an exciting opportunity to work in a dynamic international environment with relocation support and flexible working hours.Key Responsibilities:• Handle customer inquiries through various...