Norwegian Customer Support Specialist

hace 3 semanas


Madrid, Madrid, España Nordsbroad A tiempo completo

Nordsbroad is a leading provider of customer support services for the streaming industry. We are seeking a skilled Norwegian Customer Support Specialist to join our team in Athens, Greece.

Estimated Salary: 45,000 - 55,000 EUR per year

About the Role:

We are looking for an exceptional individual who is fluent in Norwegian and has strong communication skills. As a Customer Support Specialist, you will be responsible for building and maintaining strong, professional relationships with customers, demonstrating empathy at every step.

You will collaborate effectively with team members and management to create a supportive work environment. Your responsibilities will include offering recommendations and guidance for common technical issues and FAQs, as well as communicating with speed, empathy, and accuracy via phone, email, and chat.

Requirements:
  • Native Norwegian speaker with advanced English language skills
  • Excellent communication and teamwork skills
  • Tech-savvy and eager to help
  • Willing to relocate to Athens (EU passport required)
Benefits:
  • Competitive salary package (including 14 payments per year)
  • Monthly performance bonus
  • Comprehensive relocation package (flights to Athens, two-week accommodation, assistance with housing)
  • Office-based role with numerous benefits and discounts
  • Full training by certified instructors and opportunities for career growth


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