Norwegian Customer Support Expert Opportunity in Hybrid Malta Setting
hace 10 horas
Job Title: Norwegian Customer Support Specialist Location: Hybrid (Malta) Employment Type: Full-Time
Position OverviewWe are seeking a talented Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta. This role offers a hybrid work model, combining both on-site training and remote work, with flexible shifts that cater to your needs. As a key member of our team, you will provide exceptional support to our customers by addressing their inquiries and resolving issues efficiently.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat, delivering high-quality service and prompt issue resolution.
- Assist customers with product-related questions, technical difficulties, and account management.
- Maintain a positive and professional demeanor during customer interactions.
- Accurately document customer interactions and feedback in our CRM system.
- Collaborate with team members to enhance service delivery and improve customer satisfaction.
- Participate in weekend or late shifts as required.
Qualifications
- Native or fluent Norwegian speaker with strong communication skills.
- Proficient in B2 English.
- Previous experience in customer support or a related field is preferred but not required.
- Excellent problem-solving skills and a passion for helping customers.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
Benefits
- Competitive salary: €30,000 - €40,000 per annum.
- Hybrid work model that includes onsite training and work-from-home options.
- Comprehensive training program.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Full-time position: 40 hours per week.
About Cross Border TalentsWe are a leading recruitment agency specializing in cross-border talent acquisition. Our mission is to connect top professionals with exciting job opportunities across Europe.
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