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Norwegian Customer Support Expert

hace 1 mes


Madrid, Madrid, España Cross Border Talents A tiempo completo

We are a dynamic and innovative company dedicated to providing top-notch customer support services to our diverse client base.

About Us

We pride ourselves on our multicultural team and our commitment to excellent customer service. As a leading provider of customer support solutions, we understand the importance of delivering exceptional experiences to our clients.

As a Norwegian Customer Support Expert, you will play a crucial role in helping us achieve this goal. You will be responsible for delivering prompt, courteous, and efficient customer support in Norwegian via email, chat, and phone.

Key Responsibilities
  • Provide timely and effective assistance to Norwegian-speaking customers;
  • Troubleshoot and resolve customer issues with a focus on high customer satisfaction;
  • Accurately document customer interactions and solutions;
  • Collaborate with team members and other departments to solve customer problems;
  • Stay updated with our products, services, and policies to provide accurate information to customers;

We offer a competitive salary of €25,000 per year, which is attractive considering the night and weekend shifts. Additionally, we provide comprehensive training to help you succeed in your role.

Benefits
  • Remote work: Enjoy the flexibility of working from home;
  • Training: Receive comprehensive training to help you succeed in your role;
  • Career growth: Opportunities for advancement within the company;
  • Supportive environment: Join a friendly and supportive team that values your input and well-being;