Norwegian Customer Service Expert

hace 3 semanas


Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

Company Overview

Wibit Consulting & Services (Wibitcs) is a leading Online Casino Gaming Company seeking a skilled Customer Support Representative with Norwegian language proficiency for their Malta office.

Salary and Remuneration

We offer a competitive base salary. The estimated annual salary range is €28,000 - €35,000, depending on experience and qualifications.

Job Description

As a Customer Support Representative, you will be responsible for:

  • Responding to customer inquiries via email in a professional and empathetic manner;
  • Evaluating and making decisions based on defined policies and guidelines;

Required Skills and Qualifications

To excel in this role, you should possess:

  • Native or fluent Norwegian language skills, both verbal and written;
  • A good command of English;
  • Flexibility and ability to make quick decisions in a dynamic environment;
  • Conscientiousness and reliability;
  • Attention to detail;
  • Empathy towards customers;
  • Prior experience in content moderation, customer care, and/or online business is a plus.

Benefits

We offer a stimulating and rewarding job in a fast-paced, innovative tech company, along with:

  • Career opportunities within management or expert fields;
  • Addition vacation days;
  • Free fruit, tea, and coffee;
  • The ability to work from home when working late shifts and weekends;
  • Night Shifts until Midnight;
  • Free day transport to the office from certain areas within Malta;
  • Team performance bonus and working from home allowance;
  • Corporate discounts for gym memberships, shops, and taxis;
  • Private Health Insurance, eye care tests, health and well-being professional support;
  • Refer a friend bonus scheme;
  • Comprehensive training and constant feedback;
  • Fun events, great colleagues, and a fresh, playful workplace with various cultures;
  • Relocation packages for international applicants.


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