Global Automotive Customer Service Representative

hace 3 semanas


Madrid, Madrid, España Eco Plus Solutions Ab A tiempo completo

About Us

Eco Plus Solutions Ab is a leading player in the automotive industry, committed to delivering exceptional customer experiences. Our team thrives on innovation and diversity, spread across picturesque landscapes.

Position Overview

As a Global Automotive Customer Service Representative, you will play a vital role in enhancing customer satisfaction and building lasting relationships. This remote opportunity welcomes candidates without prior experience and offers a competitive relocation package for those joining us from abroad.

Key Responsibilities:

  • Engage with Norwegian-speaking customers through various communication channels, including phone, email, and chat, addressing inquiries and providing effective solutions.
  • Leverage your Norwegian language skills to communicate empathetically with customers, ensuring a positive and personalized remote experience.
  • Resolve customer concerns efficiently, demonstrating problem-solving skills and a commitment to customer satisfaction.
  • Aquire in-depth knowledge of our automotive offerings to provide accurate information and enhance the overall customer experience.

Requirements:

  • Fluent in Norwegian (both written and spoken).
  • Strong communication and interpersonal skills.
  • Prior customer service experience is a plus but not required.

Benefits:

  • Competitive salary: €40,000 per year.
  • Relocation assistance for candidates joining us from abroad.
  • Cultural immersion: Immerse yourself in the rich cultural tapestry of Greece while contributing to a global team.
  • Comprehensive health insurance coverage.
  • Opportunities for professional development within the customer service field, with ongoing training and support.


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