Norwegian Tech Support Specialist for Smart Lighting Solutions
hace 5 días
**About the Role**
We are seeking a skilled Norwegian-speaking tech support specialist to join our team in Portugal. As a key member of our customer support team, you will provide expert technical assistance to customers via phone, email, and chat channels.
**Key Responsibilities:**
- Handle technical customer contacts with professionalism and efficiency.
- Provide clear and concise information to resolve customer issues.
- Assist with pre-sales inquiries and general questions.
- Manage and escalate customer issues as needed.
**What We Offer:
* Competitive salary: €35,000 - €45,000 per year, depending on experience.
* Meal allowance: €7.23 per day.
* Internet allowance: €20 per month.
* Health insurance: Free after 6 months.
* Rotational shifts: Monday to Friday (including bank holidays), weekends off.
**About Our Company:**
We are a leading company in lighting solutions for professionals, consumers, and the Internet of Things. Our energy-efficient products and services enhance light quality, making lives safer, businesses more productive, and cities more livable.
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