Norwegian Tech Support Specialist for Smart Lighting Solutions

hace 5 días


Madrid, Madrid, España Cross Border Talents A tiempo completo

**About the Role**

We are seeking a skilled Norwegian-speaking tech support specialist to join our team in Portugal. As a key member of our customer support team, you will provide expert technical assistance to customers via phone, email, and chat channels.

**Key Responsibilities:**

  • Handle technical customer contacts with professionalism and efficiency.
  • Provide clear and concise information to resolve customer issues.
  • Assist with pre-sales inquiries and general questions.
  • Manage and escalate customer issues as needed.

**What We Offer:

* Competitive salary: €35,000 - €45,000 per year, depending on experience.

* Meal allowance: €7.23 per day.

* Internet allowance: €20 per month.

* Health insurance: Free after 6 months.

* Rotational shifts: Monday to Friday (including bank holidays), weekends off.

**About Our Company:**

We are a leading company in lighting solutions for professionals, consumers, and the Internet of Things. Our energy-efficient products and services enhance light quality, making lives safer, businesses more productive, and cities more livable.



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