Norwegian Customer Support Specialist for Cross Border Talents
hace 1 semana
Company Overview
Cross Border Talents is a dynamic and innovative company dedicated to providing top-notch customer support services to our diverse client base. We pride ourselves on our multicultural team and our commitment to excellent customer service.
Job Title: Norwegian Customer Support Specialist
Salary: €25,000 - €35,000 per annum (depending on experience)
Location: Malta (Remote)
Type: Full-time
About the Role
We are seeking a highly skilled and motivated Norwegian Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional support to our Norwegian-speaking customers. This role involves working remotely from Malta during night shifts and weekends, ensuring that our customers receive timely and effective assistance no matter the time.
Key Responsibilities
Provide prompt, courteous, and efficient customer support in Norwegian via email, chat, and phone.
Troubleshoot and resolve customer issues with a focus on high customer satisfaction.
Accurately document customer interactions and solutions.
Collaborate with team members and other departments to solve customer problems.
Stay updated with our products, services, and policies to provide accurate information to customers.
Requirements
Language Skills: Fluent in Norwegian (written and spoken) and proficient in English.
Location: Must reside in Malta and possess a valid work permit.
Availability: Willingness to work night shifts and weekends.
Experience: Previous experience in customer support or a related field is a plus.
Skills: Excellent communication skills, strong problem-solving abilities, and a customer-centric mindset.
Technology: Comfortable using customer support software and remote communication tools.
What We Offer
Competitive Salary: Attractive compensation package tailored to the night and weekend shifts.
Comprehensive Training: Opportunities for advancement within the company.
Supportive Environment: Join a friendly and supportive team that values your input and well-being.
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Madrid, Madrid, España Cross Border Talents A tiempo completoAbout Cross Border Talents: We are a leading provider of top-notch customer service and support solutions for businesses operating across borders. Our team is dedicated to delivering exceptional experiences to clients from diverse linguistic and cultural backgrounds.
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