Customer Support Representative for E-commerce Brand
hace 7 días
**Career Opportunity: Customer Support Specialist for a Thriving Remote Environment**
We are seeking experienced Dutch-speaking customer support specialists to join our team at Cross Border Talents. The ideal candidate will possess excellent communication skills, be proficient in Dutch and English, and have experience in customer support and technical assistance.
Key Responsibilities:
- Provide timely and effective customer assistance via voice, chat, and email.
- Deliver exceptional customer experiences and resolve issues efficiently.
- Document interactions in a dedicated CRM system and contribute to team initiatives.
Requirements:
- Proficient in Dutch (C1 level) and English (B2 level), both verbal and written.
- Reside in Serbia and able to work legally without company sponsorship.
- Experience in customer support and technical assistance, particularly with help desks or IT functions.
- Able to pass a background check.
Benefits:
- Competitive remuneration package based on experience, skills, and performance.
- Indefinite contract with private health and life insurance.
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