Customer Support Representative for Tech Leader

hace 1 semana


Madrid, Madrid, España Head Hunt International A tiempo completo

As a Customer Support Representative for a leading tech company, you will have the opportunity to work with experienced customer service and technology enthusiasts in Athens, Greece. Our client provides excellent opportunities for professionals to work with world-class companies. This is a great chance to join the Customer Service & Support Team and support customers. Your responsibilities will include identifying customers' needs and delivering appropriate solutions, including sales. You will guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner. Additionally, you will assist customers to place an order and related issues. You will answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues. You will follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible. Turning every customer into a happy customer is key to your success. You will exchange ideas and solutions with your colleagues.

About the Role

This is a full-time position offering a competitive monthly salary of $1,800 plus 2 extra salaries per year. The role includes comprehensive training by certified instructors and professional growth & development opportunities. You will also enjoy free online Greek language courses and work in a state-of-the-art premises providing a great working environment with relaxing break areas. Our company fosters diversity and offers equal opportunities to all employees, regardless of gender, ethnicity, religion, culture, or age. This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.

Requirements
  • Candidate must have EU citizenship or permission to work in Greece


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