Technical Support Specialist for Telematic Solutions
hace 3 semanas
We are seeking a highly skilled Technical Support Specialist to join our team at Recruit4Work SL in Greece. This is a fantastic opportunity to work with cutting-edge telematic software and hardware, while immersing yourself in the rich Greek culture and lifestyle.
Estimated Salary: €45,000 - €60,000 per annum
Job Description:
In this role, you will be responsible for providing top-notch technical support to our clients, ensuring their experience with our telematic solutions is seamless and enjoyable. Your expertise will be crucial in troubleshooting and resolving issues related to our products, as well as guiding customers through the process of account registration, multimedia interface usage, and remote services.
Key Responsibilities:
- Provide expert technical support via phone, email, or online chat
- Troubleshoot and resolve complex technical issues related to telematic software and hardware
- Guide customers through the process of account registration, multimedia interface usage, and remote services
- Develop and maintain a deep understanding of our products and services to provide accurate and efficient support
Required Skills and Qualifications:
- Fluent Norwegian language skills (level C2)
- Working proficiency in English
- Excellent communication and problem-solving skills
- Proficient computer user with knowledge of MS Office, Adobe, databases, and CRM systems
- Able to work independently and make sound decisions in a fast-paced environment
Benefits:
- Competitive salary: €45,000 - €60,000 per annum
- Excellent benefits package, including private health insurance
- Multilingual and dynamic work environment
- Extensive training and adaptation to Greek culture and language
- Relocation package and support system for non-local hires
Location: Remote, based in Greece
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