Italian Technical Support Specialist

hace 1 día


Madrid, Madrid, España Recruit4Work Sl A tiempo completo

We are seeking a highly skilled Italian Technical Support Specialist to join our team at Recruit4Work Sl. Job Overview

This role is ideal for individuals who want to experience the Mediterranean life and work in Greece. You will have the opportunity to live and work in a beautiful country, enjoy the traditional cuisine, and explore its rich culture.

About the Role

We are looking for an Italian Technical Support Specialist to provide assistance with telematic software and hardware. The successful candidate will be fluent in Italian (level C2) and have working proficiency in English. Excellent communication skills are essential for this role, as well as proficiency in computer use (MS Office, Adobe, Data Bases, and CRM).

The ideal candidate will be able to troubleshoot and find solutions independently. Nice-to-have skills include understanding what a sim card, SD card, and server are, as well as mobile networks and internet connectivity (Wi-Fi, Bluetooth). Familiarity with smartphones and internet applications is also desirable. Experience with MS Office and day-to-day tasks such as account registration and multimedia interface usage guidance/troubleshooting is necessary. Additionally, you will need to understand remote services issues via the app (lock/unlock, climatization, charging schedule, etc.) and PIN issues (reset PIN, locked account, main and secondary users).

Responsibilities

As an Italian Technical Support Specialist, your key responsibilities will include:

  • Providing technical support for telematic software and hardware
  • Assisting customers with remote services issues via the app
  • Troubleshooting and resolving technical issues independently
  • Working with MS Office and data bases


Benefits

We offer an excellent benefits package, including multilingual support, extensive training, adaptation to Greek culture and language courses, internal employee incentives, private health insurance, and relocation support. You will also enjoy a great work environment and the opportunity to live and work in Greece.

Salary: Our estimated salary range for this position is €45,000 - €60,000 per annum, depending on experience. This is a competitive salary for the location and industry, offering an attractive remuneration package.

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