Technical Support Specialist for Mediterranean Life

hace 1 día


Madrid, Madrid, España Recruit4Work Sl A tiempo completo

We are seeking a highly skilled Technical Support Specialist to join our team at Recruit4Work Sl. The ideal candidate will have excellent communication skills and a strong proficiency in technical support, with a focus on Telematic software and hardware.

**Job Overview**
This is an exciting opportunity to work remotely from Greece, where you can experience the unique culture and lifestyle of the Mediterranean region. As a Technical Support Specialist, you will be responsible for providing top-notch support to customers, troubleshooting issues, and resolving problems independently.

**Estimated Salary:** €35,000 - €45,000 per annum, depending on experience.

**Responsibilities:*** Provide technical support to customers via phone, email, or chat
* Troubleshoot and resolve technical issues with Telematic software and hardware
* Collaborate with cross-functional teams to improve customer satisfaction and reduce issue resolution time
* Stay up-to-date with industry trends and technological advancements to provide expert-level support

**Requirements:*** Fluent German (level C2) and working proficiency in English
* Excellent communication and problem-solving skills
* Proficient computer user with knowledge of MS Office, Adobe, databases, and CRM systems
* Ability to work independently and as part of a remote team
* Nice to have: understanding of mobile networks, internet connectivity, and smartphone applications

**Benefits:**
- Multilingual and excellent work environment to provide customer service
- Extensive training and adaptation to Greek culture and language
- Excellent relocation package with a great support system for non-local hires
- Private health coverage
- Enjoy life in Greece with its rich social sports events and cultural experiences

**Location:** Remote, must be based in Greece



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