Technical Support Specialist for Greek Market
hace 1 día
Job Overview
We are looking for a skilled Technical Support Specialist to join our team at Recruit4Work Sl in Greece. As a key member of our customer service team, you will be responsible for providing exceptional support to clients with technical issues related to mobile devices.
About the Role
This is a challenging and rewarding role that requires a strong technical background, excellent communication skills, and a passion for delivering outstanding customer service. If you have experience in technical support, are fluent in Danish, and possess a working proficiency in English, we would like to hear from you.
Key Responsibilities
As a Technical Support Specialist, your primary duties will include:
- Providing technical support to clients via phone, email, or social media platforms;
- Troubleshooting basic technical issues related to connectivity, systems, and devices;
- Following technical troubleshooting steps to resolve complex issues;
- Communicating effectively with clients to understand their concerns and provide solutions;
- Staying up-to-date with the latest technical developments and advancements in the field.
Requirements
To succeed in this role, you will need to possess:
- A natural ability to empathize with customers and provide excellent customer service;
- Fluency in Danish and a working proficiency in English;
- Previous experience in technical support, preferably in a similar industry;
- Strong analytical and problem-solving skills;
- The ability to work independently and as part of a team;
- Excellent communication and interpersonal skills.
What We Offer
In return for your hard work and dedication, we offer a competitive salary range of €25,000 - €35,000 per annum, depending on experience, plus a comprehensive benefits package, including:
- An excellent benefits package;
- Multilingual and dynamic work environment;
- Extensive training and development opportunities;
- A positive and flexible attitude towards work;
- Punctuality and attendance.
Location
This role is based in Greece, and relocation assistance is available for non-local hires. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please submit your application.
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