Global Technical Support Specialist

hace 19 horas


Madrid, Madrid, España Head Hunt International A tiempo completo

Exceptional customer service and technical support opportunities are available at Head Hunt International in Athens, Greece. This is a fantastic chance to work with the world's leading tech companies.

Job Summary

We are seeking an experienced Latvian-speaking customer service professional to join our team as a Global Technical Support Specialist. The ideal candidate will have excellent communication skills, sales experience, and technical research abilities.

Responsibilities
  • Identify customer needs and provide solutions, including sales.
  • Guide customers through billing inquiries, handle transactions, and resolve issues in a timely manner.
  • Assist customers with placing orders and related issues.
  • Answer customer inquiries, troubleshoot or escalate technical issues, and assist with account problems.

The successful candidate will be responsible for following standard diagnostic procedures, handling frequently asked questions effectively, and turning every customer into a satisfied one.

Requirements

To be considered for this role, you must possess:

  • Fluent Latvian language skills.
  • Excellent communication skills.
  • Sales experience with consumer products and services (an asset).
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills.
  • An empathetic nature with strong communication skills.
  • A positive attitude and a willingness to learn.
What We Offer

As a Global Technical Support Specialist at Head Hunt International, you can expect:

  • A competitive monthly salary of €**45,000 - €55,000**, plus two extra salaries per year.
  • Complete relocation support to Greece, including flight tickets, accommodation, and house searching assistance.
  • Healthcare benefits and numerous discounts.
  • Full training by certified instructors.
  • Professional growth and development opportunities.
  • Special events, community initiatives, and free online Greek language courses.
  • A great working environment with modern premises and relaxing break areas.
  • The opportunity to work for a Great Place to Work-Certified Company that values diversity and equal opportunities.


  • Madrid, Madrid, España Cube A tiempo completo

    Company Overview: CUBE is a pioneering RegTech business that defines and implements the gold standard of regulatory intelligence and change for the financial services industry. Our SaaS platform, powered by AI and proprietary data ontology, simplifies compliance for clients worldwide.Job Description: As a Technical Support Specialist for Global Compliance,...


  • Madrid, Madrid, España A&O It Group A tiempo completo

    **Job Overview**A&O IT Group is a trusted global IT services provider delivering 'fully managed' IT solutions and cyber security services. With over 50 years of expertise, we offer an extensive global network while remaining privately owned.**Salary:** $80,000 - $110,000 per annum, depending on experience.**Job Description: Technical Support Specialist**We...


  • Madrid, Madrid, España Arrow Electronics A tiempo completo

    About the RoleArrow Electronics is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer experience by providing timely and effective technical support to our global customers.Key ResponsibilitiesProvide 1st and 2nd line technical support via email...


  • Madrid, Madrid, España Infotree Global Solutions A tiempo completo

    About This RoleWe are currently looking for a skilled Technical Support Engineer to join our team at Infotree Global Solutions. As a Technical Support Engineer, you will play a crucial role in providing exceptional technical support to our customers and partners.Key ResponsibilitiesProvide technical support to customers and partners.Respond to user-reported...


  • Madrid, Madrid, España Thermo Fisher Scientific A tiempo completo

    About the RoleWe are seeking a skilled Global Technical Support Specialist - Genetic Systems to join our team at Thermo Fisher Scientific. As part of this role, you will play a crucial part in providing exceptional technical support to our customers worldwide.Key Responsibilities:Provide first-line contact for customers with technical issues related to...


  • Madrid, Madrid, España Pernod Ricard España Sa A tiempo completo

    We are looking for a skilled Technical Support Specialist to join our team at Pernod Ricard España Sa. As a key member of the Service Delivery Team, you will be responsible for providing on-site technical support and ensuring the smooth operation of our IT systems.About the Role:Support the Service Desk in resolving incidents and maintaining technical...


  • Madrid, Madrid, España Tillster A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Tillster.As a Technical Support Specialist, you will provide technical support for our Self-Service kiosk, mobile application, and online products for US and International customers.Key Responsibilities: Troubleshoot technical issues for internal and external...


  • Madrid, Madrid, España Ebury A tiempo completo

    Ebury is a pioneering FinTech firm that offers a range of innovative products, including FX risk management, trade finance, currency accounts, international payments, and API integration.Role OverviewWe are seeking a skilled Technical Support Specialist to join our support engineering team. In this role, you will collaborate with a group of specialists,...


  • Madrid, Madrid, España Arrow Electronics A tiempo completo

    About UsArrow ECS is a leading global provider of IT solutions, headquartered in Centennial, Colorado. Our company specializes in distribution and value-added services relating to electronic components and computer products.Your RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Customer Support...


  • Madrid, Madrid, España Abbott A tiempo completo

    About AbbottWe are a global healthcare leader dedicated to helping people live more fully at all stages of life. Our diverse portfolio spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and pharmaceuticals.Our team of 113,000 colleagues serves people in over 160 countries worldwide.Position:...


  • Madrid, Madrid, España Play'n GO A tiempo completo

    Job Title:Technical Support SpecialistAbout the Role:We are seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing timely and effective solutions to customers experiencing software and hardware problems.Responsibilities:Diagnose and troubleshoot software and hardware...


  • Madrid, Madrid, España Tillster A tiempo completo

    About the OpportunityWe are seeking an experienced technical support specialist to join our team in Madrid. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers.


  • Madrid, Madrid, España Bluebird Care A tiempo completo

    About UsBluebird Care is a leading provider of home care services in the UK and Ireland, with a network of 220 franchise partners. We are committed to delivering high-quality care to our customers and providing excellent support to our colleagues.The RoleWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support...


  • Madrid, Madrid, España TKH Airport Solutions BV A tiempo completo

    About the RoleWe are seeking an Aviation Technical Support Specialist to join our team at TKH Airport Solutions BV. As a key member of our service team, you will be responsible for providing top-notch technical support to our customers worldwide.


  • Madrid, Madrid, España Ravenpack A tiempo completo

    Senior Technical Customer Support SpecialistWe are seeking an experienced Senior Technical Customer Support Specialist to join our Customer Success team in Marbella, Spain. As a key member of our team, you will work closely with the Sales and Customer Support teams to support a global client base consisting of top banks and hedge...


  • Madrid, Madrid, España Menlo Ventures A tiempo completo

    About UsWe're a well-funded startup with deep knowledge of Postgres internals and decades of experience building databases. Our mission is to create a cloud-native database service for every developer.We're seeking a skilled Technical Support Specialist to join our team. In this role, you'll provide first-line support and troubleshoot technical problems for...


  • Madrid, Madrid, España Oracle A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Oracle. As a key member of our Support organization, you will play a critical role in delivering exceptional support services to our customers worldwide.


  • Madrid, Madrid, España Johnson Controls A tiempo completo

    Job SummaryWe are seeking a skilled RFID Technical Support Specialist to join our team. This role requires technical expertise in electronics security systems, particularly EAS and RFID technology.Key ResponsibilitiesAid in the sizing, installation, maintenance, and operation of all technological resources.Provide technical support for Sensormatic products,...


  • Madrid, Madrid, España TASQ Staffing Solutions A tiempo completo

    Job Title: Technical Support SpecialistAbout the RoleTASQ Staffing Solutions is seeking a skilled RDS Analyst to join our team. In this role, you will provide exceptional technical support and troubleshooting services to our clients.Key Responsibilities- Provide level 1 and 1.5 technical support for remote desktop services- Troubleshoot issues with O365,...


  • Madrid, Madrid, España Munay Global Services A tiempo completo

    Munay Global Services is looking for a highly skilled Banking Support Specialist to join their team in Madrid. This role involves providing top-notch customer service related to banking issues, account opening, access password locks, transfers, and more.About the RoleThis position requires excellent communication skills, both written and verbal, as you will...