Customer Support Expert for Global Brands
hace 1 semana
About Cbt: We are a global company specializing in customer support services for top brands. Our goal is to provide exceptional experiences through efficient communication and problem-solving. If you are passionate about helping people, fluent in Norwegian, and thrive in a fast-paced environment, this opportunity might be the perfect fit for you.
Position: Customer Support Advisor
Location: Athens, Greece (On-site or Remote)
Type: Full-time
Key Responsibilities:
• Handle incoming customer inquiries in Norwegian via phone, email, or chat.
• Resolve customer issues efficiently and provide accurate information regarding products and services.
• Follow up on customer queries and ensure timely resolutions.
• Collaborate with other teams to provide exceptional customer experiences.
• Maintain up-to-date knowledge of company products, services, and policies.
• Ensure all interactions meet company quality standards.
Salary: €28,000 - 38,000 per year, depending on experience.
Requirements:
• Native or fluent in Norwegian (written and spoken).
• Good communication skills in English.
• Strong customer service skills and the ability to manage inquiries in a professional manner.
• Experience in customer support is a plus but not required.
• Ability to work independently in a fast-paced environment.
• Must reside in Greece or be willing to relocate.
We Offer:
• Competitive salary and performance bonuses.
• Flexible work options: on-site in Athens or remote.
• Health insurance and other benefits.
• Paid training and continuous learning opportunities.
• Career growth and development in an international company.
• Supportive and multicultural work environment.
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