Customer Support Specialist for Global Payments

hace 3 semanas


Madrid, Madrid, España Planet A tiempo completo

Company Overview: Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

The company has experienced significant growth in recent years, expanding its services and global presence. With strong private equity investors, Advent International and Eurazeo, Planet has the financial capital and expertise to grow its capabilities and reach through acquisitions.

Salary: The estimated annual salary for this position is €45,000 - €60,000 depending on experience.

Job Description: We are recruiting for a Customer Support Specialist for our Payment's Acquiring team. The primary function of this role is to support international clients with all queries related to funding and charges. You will deliver a professional service to internal and external customers, in a timely manner, by ensuring that service delivery, quality control, and all aspects of compliance are maintained to the highest levels.

Responsibilities:



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