Customer Support Specialist
hace 4 días
Company Overview: Head Hunt International offers exciting opportunities for experienced customer service professionals to work with leading technology companies. Our client provides a dynamic and supportive environment, allowing you to grow your career while representing a well-known brand worldwide.
">Salary: €35,000 - €50,000 per annum, depending on experience, plus 2 extra salaries per year as a bonus. In addition, complete relocation support is provided, including flight tickets, accommodation, and assistance with finding a new home in Greece at no cost to you.
Job Description: As a Customer Support Specialist, you will be responsible for identifying customers' needs and delivering effective solutions, including sales. You will guide customers facing issues related to billing inquiries, handle transactions, and provide timely resolutions to their inquiries. Additionally, you will assist customers with placing orders and resolve related issues, answer technical questions, and troubleshoot or escalate problems that they face.
Required Skills and Qualifications: To succeed in this role, you will need fluency in Italian, excellent communication skills, and sales experience with consumer products and services. Technical research skills are also essential to troubleshoot customer problems, as well as advanced internet research skills. A positive and adventurous attitude, combined with an empathetic soul, is required to turn every customer into a happy one.
Benefits: This role offers competitive compensation, health care benefits, and numerous discounts. You will receive full training by certified instructors and enjoy professional growth and development opportunities. Special events and community initiatives are also part of the package, as well as free online Greek language courses and a state-of-the-art working environment with relaxing break areas. The company is a Great Place to Work-Certified organization, promoting diversity and equal opportunities for all employees, regardless of gender, ethnicity, religion, culture, or age.
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