Customer Service Representative with Multilingual Expertise

hace 1 semana


Barcelona, Barcelona, España Teleperformance Spain A tiempo completo
Teleperformance Spain: A Leading Player in Customer Experience Management

We are Teleperformance Spain, a renowned leader in customer experience management and contact centre business process outsourcing. With over 4,700 employees across 10 sites, we are committed to providing an inspiring work environment that fosters job satisfaction.

About the Role

We are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE WITH FRENCH to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service, making information readily available, and demonstrating products and services as deemed necessary by clients and management.

Main Responsibilities
  • Engage in superior customer service by providing prompt and accurate information
  • Demonstrate products and services to clients, meeting their needs and expectations
  • Maintain product knowledge to support sales efforts
  • Finds ways to sell products in challenging market conditions
  • Analyze client base to identify new sales opportunities
Key Competencies
  • Attention to detail
  • Ability to build credibility and trust with clients
  • Exceptional communication skills
  • PC and system literacy
Candidate Profile
  • Confident and enthusiastic individual
  • Native French speaker with advanced English language skills
  • First-class written, verbal, and interpersonal skills
  • Well-organized, reliable, and thorough
What We Offer

As a valued member of our team, you will enjoy:

  • A competitive salary of €18,953.85 gross/year + €1,776.92 gross/year in performance bonuses
  • A referral program with up to €2,000 depending on the language/project
  • An excellent work environment, great colleagues, social arrangements, and personal development opportunities
  • A full-time role, Monday to Friday, with a temporary contract
How to Succeed

To excel in this role, you will need to possess strong time management skills, meet sales deadlines, and demonstrate superior sales abilities. If you are a motivated and results-driven individual who thrives in a dynamic work environment, we encourage you to apply for this exciting opportunity.



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