Customer Service Representative with Multilingual Expertise

hace 4 días


Barcelona, Barcelona, España CPM International A tiempo completo

At CPM International, we're passionate about delivering exceptional customer experiences that exceed our clients' expectations.

We're seeking a highly skilled and multilingual Customer Service Representative to join our team in Barcelona, Spain. This is an exciting opportunity to work for a global company with a presence in over 30 countries.

About the Role

This full-time or part-time position involves providing top-notch customer service through various communication channels, including phone, email, and social media. You'll be working closely with our diverse client base, addressing their queries and concerns with empathy and professionalism.

  • Handle customer inquiries and resolve issues in a timely and effective manner
  • Utilize your excellent language skills to communicate complex information in English
  • Become proficient in our products and services to deliver accurate and helpful responses
  • Work collaboratively as part of a dynamic team to achieve common goals
Requirements

To succeed in this role, you'll need:

  • A high level of English proficiency, both written and spoken
  • Excellent grammar and spelling skills
  • Experience in a customer-facing role or call centre environment (a plus)
  • Flexibility, adaptability, and strong administrative skills
  • Confidence and a professional telephone manner
  • Able to deal with sensitive calls with empathy
What We Offer

In return for your hard work and dedication, we offer a competitive salary of €25,000 - €35,000 per year, depending on experience. Our benefits package includes:

  • Paid bank holidays and an additional day off
  • Hybrid office work model with flexible hours
  • Full training and development opportunities
  • Access to exclusive employee benefits and perks
  • A referral program with incentives

Don't miss out on this chance to grow your career and make a real impact at CPM International. Apply now and become part of our vibrant and innovative culture



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