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Customer Service Representative with Multilingual Expertise
hace 2 meses
About CPM International
We are a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.
Culture and Values
We celebrate diversity and welcome everyone, embracing unique styles. Our accessible workplace fosters inclusion and empowers you to bring your whole self to work.
About Our Client
Our client is a leading provider of innovative solutions for foot health and comfort. Through research, development, and partnership, they aim to provide effective and reliable solutions for people to enjoy freedom, agility, well-being, and comfort in their daily lives.
The Role
As a Customer Service Representative, you will work collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way. You will analyze problems, offer individual solutions, and provide an omnichannel service via telephone, email, chat, and social media.
Requirements
We are looking for a fluent German speaker with exceptional grammar and spelling skills. You should have a high level of English, both written and spoken, and a genuine passion for delivering outstanding customer service. Strong administrative skills and a professional outlook are also essential.
Benefits
We offer a temporary contract with a 3-month probation period, full-time hours, and a competitive salary. You will also receive a bonus, incentives for top performance, and a range of other benefits including holidays, paid bank holidays, and training.
Work Environment
As a hybrid worker, you will spend 4 days per month in the office and the rest working from home. Our office is based in Barcelona, and we celebrate diversity and inclusion.
