Customer Service Coordinator

hace 2 semanas


Barcelona, Barcelona, España Lci Education A tiempo completo

LCI Education, a global learning community with 23 campuses across 5 continents, seeks a talented individual to join its team as a Customer Service Coordinator. With over 60 years of experience, the organization is committed to providing high-quality education and innovative solutions to workforce challenges.

About LCI Education

LCI Education is a diverse and inclusive community that values flexibility, quality, and cultural sensitivity. Our programs are designed to equip learners with the skills and knowledge needed to succeed in an ever-changing world.

Job Description

This role involves providing exceptional customer service to students, faculty, and visitors while serving as the primary point of contact for our center. Key responsibilities include:

  • Telephone assistance and resolving inquiries
  • Receiving and redirecting visitors
  • Package administration and coordination of space reservations
  • Supporting faculty needs in the classroom and issuing cards and permits for students
  • Lost and found administration

Requirements for this position include previous experience in reception or administration, with a strong focus on organization, prioritization, and conflict resolution. Fluency in English (B2 level) and Catalan/Spanish is also essential.

Benefits

This permanent, full-time position offers competitive compensation, including an estimated $40,000 - $50,000 per year, depending on location and experience. Additionally, employees and family members can take advantage of an in-house training discounts program. The modern campus location in Barcelona's @22 neighborhood provides easy access to public transportation and a dynamic work environment.

If you're passionate about delivering excellent customer service and contributing to innovative projects, we encourage you to apply. As an equal opportunity employer, we welcome applications from diverse candidates, including women, individuals with disabilities, and members of underrepresented groups.



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