Customer Service Coordinator for International Education
hace 3 semanas
LCI Education is a global leader in education, with 23 campuses across five continents. With over 60 years of experience, we provide innovative solutions to workforce challenges and harmonize our programs to promote flexibility, quality, and cultural respect.
SalaryWe offer a competitive salary of approximately €30,000 per annum, commensurate with experience.
Job DescriptionThe Customer Service Coordinator will play a key role in providing excellent customer service to students, teachers, and staff at our Barcelona campus. The successful candidate will be responsible for:
- Telephone assistance and resolving student and faculty inquiries
- Receiving visitors and redirecting them to the relevant department
- Package administration and coordination of space and classroom reservations
- Supporting faculty and their needs in the classroom
- Issuing cards and permits for students and administering lost and found items
To be successful in this role, you will need:
- Previous experience in customer-facing roles, preferably in an educational setting
- Excellent communication and interpersonal skills
- Organizational and prioritization skills, with attention to detail
- Proficiency in English (B2 level), Catalan, and Spanish
We offer a range of benefits, including:
- A competitive salary
- In-house training discounts program
- Opportunities for professional development and growth
- A dynamic and international work environment
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and working in a dynamic education environment, please submit your application.
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