Sales and Operations Executive
hace 1 mes
We are a leading expert in the Beauty Retail Sector, boasting a high level of expertise in both sales and marketing, and an unrivalled international retailing client portfolio that gives us access to over 10,000 points of sale across Europe.
With over 4000 SKUs across 100+ retailers, and 5 million products reaching consumers annually, we know how to take young, disruptive beauty brands and turn them into international success stories.
As a Sales and Operations Executive, you will be at the heart of ensuring seamless order processing and delivery while representing our brands with exceptional customer service.
Key Responsibilities:
- Manage and oversee customer orders, ensuring smooth communication and timely deliveries.
- Provide customers with real-time order updates, from acceptance to delivery through our ERP systems to manage stock effectively across our European third-party logistics partners.
- Handle invoicing and prepare shipment documentation.
- Conduct review meetings with customers to foster strong relationships.
- Collaborate with our Merchandising, Trade Marketing and Sales teams to drive sales and always deliver customer service excellence.
Requirements:
- Fluency in German and English (Polish language skills are a plus).
- Experience in customer service, logistics or sales.
- Ability to work independently, manage multiple tasks, and maintain focus.
- Proficiency in Microsoft Office (particularly Excel).
Personal Attributes:
- Highly organised with excellent time management skills.
- Strong communication and interpersonal skills.
- A true team player with ambition and a drive to succeed.
- Attention to detail and the ability to prioritise tasks under pressure.
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