Customer Experience Lead

About the RoleWe are seeking an experienced Customer Support Manager to lead our client's customer support operations in Barcelona. In this role, you will be responsible for managing a team of customer support specialists to ensure exceptional service delivery and maximize customer satisfaction.ResponsibilitiesDevelop and implement effective customer support...

About the RoleHewlett Packard Enterprise is seeking an experienced Senior Customer Experience Project Lead to lead CX and UX projects from initiation to completion, ensuring alignment with strategic business objectives.Key ResponsibilitiesLead cross-functional teams to develop and manage project plans, timelines, and resources to ensure timely delivery of CX...

**About the Role**Are you a natural leader with a passion for delivering exceptional customer experiences? Do you have what it takes to motivate and inspire your team to achieve outstanding results?As a Bilingual Team Lead, you will be responsible for leading a team of customer service representatives in Athens, Greece. You will work closely with the...

About the RoleHewlett Packard Enterprise is seeking an experienced Senior Customer Experience Project Lead to join our team. As a key member of our organization, you will be responsible for leading customer experience and user experience projects from initiation to completion.Job DescriptionAs a Senior Customer Experience Project Lead, you will be...

Job Title: Senior Customer Experience Project LeadAbout the Role:Amadeus is seeking a highly skilled Senior Customer Experience Project Lead to join our team. In this role, you will be responsible for defining and executing project plans, identifying and engaging with stakeholders, tracking progress, and driving communication to ensure successful project...

About the JobAs a Senior Technical Program Manager with Amazon's Community Feedback team, you will have the opportunity to work on high-impact projects that drive customer experience and satisfaction. This is an exciting role for someone who loves working directly with software engineering teams and has a passion for delivering scalable solutions.With 5+...

Company OverviewAmazon is a leader in e-commerce and cloud computing, committed to innovation and customer satisfaction. Our teams work together to deliver exceptional experiences for millions of customers worldwide.Job SummaryWe are seeking a seasoned Technical Program Manager to lead our Community Feedback team, responsible for planning and delivering...

As a Customer Experience Director at Monday Working Spaces by Urbania, you will lead the strategic development of customer experience initiatives to ensure that every interaction within our spaces is memorable for our community. We have a team of 50 people and 11 centers in Barcelona, Madrid, Málaga, Andorra, and Lisbon.You will be responsible for...

About the RoleSr. Technical Program Manager, Community Feedback is a highly sought-after position at Amazon that offers an exciting opportunity to lead customer experience innovation initiatives across the globe. As a key member of the Community Feedback team, you will be responsible for planning and delivering cutting-edge solutions that elevate and...

Company OverviewBack Market is the world's leading refurbished electronics marketplace, powering operations in 18 countries. Our mission is to empower people to consume tech sustainably by offering a high-quality, accessible, and eco-friendly alternative to buying new electronics.We have contributed to avoiding the production of over 1,000,000 tons of CO2e...

About the JobWe are seeking a skilled Customer Experience Director to lead our team at Apple Store and deliver exceptional customer experiences.Your key responsibilities will include:Customer Service: Actively participate in floor leadership by interacting with team members and customers throughout the store, modeling what good looks like, and ensuring that...

As the Monday Community Experience Lead, you will be responsible for ensuring that every interaction within our spaces is exceptional and memorable for our community. You will develop and implement customer experience strategies to enhance the overall experience of our community.The ideal candidate will have 4-5 years of experience coordinating work teams in...

About the RoleHappy Scribe Ltd is a leading Audiovisual Language Platform based in Barcelona, seeking an experienced Chief Customer Experience Officer to lead our customer support function. In this hybrid role, you will be responsible for delivering exceptional customer experiences while driving operational efficiency and scalability.Your Key...

Job DescriptionWe are seeking a seasoned Senior Customer Experience Manager to lead our customer support team in Madrid or Barcelona. This is an exciting opportunity for a motivated individual with excellent leadership skills to join our dynamic team at MSX International.About the RoleLead and motivate a team of customer support agents, ensuring they meet...

About the RoleAs a CX Quality Assurance Lead at eDreams ODIGEO, you will play a pivotal role in shaping the customer experience. This is a fantastic opportunity to join a leading travel tech company and contribute to the success of our global customer service team.Key ResponsibilitiesAs a CX Quality Assurance Lead, you will be responsible for defining,...

Company OverviewAmenitiz is a pioneering technology company on a mission to revolutionize the hotel industry. With over $50M raised from top-tier VCs and a diverse team of 380+ across Barcelona and Medellin, we foster a culture of positivity and personal development.About UsWe're not just another SaaS scaleup - we're transforming one of the world's oldest...

At Happy Scribe Ltd, a pioneering Audiovisual Language Platform based in Barcelona, we're on a mission to revolutionize the way media brands and corporations manage their audiovisual language needs. Our innovative approach combines human expertise with cutting-edge AI technology, enabling seamless collaboration and high-quality content production at scale....

We are seeking a Customer Care Specialist to join our team at TheFork, a leading restaurant booking platform in Europe. This role involves providing exceptional customer service via phone, email, and chat, ensuring that our customers have a seamless experience with our electronic reservation book, website, or app.About the RoleAs a Customer Care Specialist,...

Job SummaryWe are seeking a skilled Customer Experience Leader to join our team at H & M Hennes & Mauritz Gruppe. As a Floor Manager, you will play a crucial role in building great customer experiences that elevate store sales and deliver an inspiring atmosphere.About the RoleYou will take the lead in delivering exceptional service and operational excellence...

Tropicfeel, S.L., a company dedicated to responsible and sustainable growth, is seeking a Customer Experience Strategist to lead the development and execution of our CRM strategy. Our goal is to enhance customer engagement, segmentation, and loyalty while driving customer satisfaction and long-term value.**Job Description:**We are looking for an individual...