Digital Sales Manager for Swiss SMEs
hace 20 horas
Company Overview
SoftwareOne is a leading global software and cloud solutions provider that redefines how organizations build, buy, and manage everything in the cloud. With 9,200 employees and sales and delivery capabilities in ninety countries, the company unlocks the value of technology.
Salary
The estimated annual salary for this role is between $80,000 - $120,000, depending on location and experience.
Job Description
As a Digital Sales Account Manager, you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. You will focus on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts.
Responsibilities:
- Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
- Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
- Rewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
- Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
- Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
Required Skills and Qualifications
We are looking for someone with passion for sales, experience in selling technology products and services, and excellent verbal communication and negotiation skills. Additionally, proficiency in customer onboarding and handling, escalation management, request tracking, and collaboration skills are essential.
Benefits
SoftwareOne offers a dynamic and collaborative work environment, flexible timing, and hybrid model. You will also have opportunities for professional growth and development, competitive compensation and benefits package, and a chance to be part of our new Sales Hub in Barcelona.
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