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Digital Sales Expert for French SMEs
hace 1 mes
About SoftwareOne
We are a leading global software and cloud solutions provider redefining how organizations build, buy, and manage everything in the cloud.
Our 9,200 employees drive sales and delivery capabilities in ninety countries. We unlock value through migrations and modernizations, navigating and optimizing resulting software and cloud changes.
We aim to deliver exceptional service and satisfaction to our clients, focusing on relationships, renewals, escalations, and account coverage.
About the Role
This is an exciting opportunity to launch your career in digital sales and make an impact in a growing tech company.
You will be the main point of contact for our SME clients in France, managing relationships and ensuring exceptional service delivery.
Your focus will be on driving sales, understanding software requirements, assisting with renewals, managing escalations, and maintaining coverage across all assigned accounts.
Responsibilities
- Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
- Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
- Rewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
- Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
- Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
- Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
- Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
- Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.
What We Offer
- A unique opportunity to enter the fast-growing IT sector with comprehensive support.
- Top-tier training programs, including digital learning, elite mentorship, and hands-on training during your onboarding.
- Valuable certifications and guidance from experienced mentors to enhance your skills and career prospects.
- Flexible working hours, hybrid work model, and reduced workdays on Fridays and during the summer.
- A collaborative atmosphere where you can thrive and grow.
- Opportunities for development and career advancement.
- An attractive salary and benefits package.
- The chance to join our new Barcelona office and be part of our dynamic growth journey.
Salary: €45,000 - €60,000 per year, depending on experience, plus benefits and bonuses.
