Customer Support/Back-Office Representative

hace 4 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Job Title: Customer Support/Back-Office Representative

About the Role:

We are seeking a highly motivated and enthusiastic Customer Support/Back-Office Representative to join our team. As a key member of our team, you will be responsible for providing world-class service to our clients' customers while working on projects of top prestigious and worldwide brands.

Responsibilities:

  • Support clients' activities by offering exceptional service to their customers
  • Answer inquiries from customers by phone, email, and chat
  • Identify issues and provide solutions
  • Ensure a high level of customer satisfaction
  • Process goods returns and refunds
  • Provide ad-hoc support
  • Be a team player and participate in the success of the team and project

Requirements:

  • A native level of Dutch and at least a B2 level of English
  • A high school degree
  • A valid work permit for the specific country (required)

What We Offer:

  • A long-term fixed-term contract, renewable every year or even indefinite
  • Full-time working hours (40h/week)
  • Different schedules depending on the project, 8 hours a day, rotational schedule or regular working hours
  • Variety of model options: on-site, hybrid, or remote projects
  • Salary range: € gross/month depending on project and relocation package
  • Relocation Package including accommodation and flight/travel tickets
  • Help with paperwork, opening a bank account, etc.
  • Health insurance after training
  • Different add-ons such as language lessons, cooking classes, sports activities, and social events organized by the company
  • Real career opportunities in different career paths

About Us:

By working with the major global players in BPOs, you have the flexibility to choose between locations in Portugal, Greece, or Spain, including trendy cities such as Lisbon, Porto, Athens, Barcelona, or Valencia.

Regardless of your location, you can expect an international experience in and around your future workplace. Every city has a vibrant and lively culture, a warm climate, welcoming locals, unique cuisine, an international community, and plenty to discover.



  • Barcelona, Barcelona, España Werfen A tiempo completo

    Job Title: Back Office RepresentativeWerfen is seeking a highly skilled Back Office Representative to join our team. As a key member of our supply chain function, you will be responsible for efficient day-to-day order management, including receiving customer orders, cleansing orders, removing order blocks, processing change requests, and liaising with other...


  • Barcelona, Barcelona, España Werfen A tiempo completo

    Job Title: Back Office RepresentativeWerfen is seeking a highly skilled Back Office Representative to join our team. As a key member of our supply chain function, you will be responsible for efficient day-to-day order management, including receiving customer orders, cleansing orders, removing order blocks, processing change requests, and liaising with other...


  • Barcelona, Barcelona, España Werfen A tiempo completo

    Job SummaryThe Back Office Representative is responsible for managing customer orders from Europe, ensuring efficient order processing, and maintaining strong relationships with business partners. This role requires a customer-centric attitude, strong communication skills, and the ability to drive continuous improvement in customer fulfillment systems and...


  • Barcelona, Barcelona, España thefork A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Support Representative to join our team in Barcelona. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key ResponsibilitiesAnswer incoming requests and provide timely and effective solutions to customer...


  • Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Accs - Ares Customer Care Solutions Gmbh. As a key member of our customer support team, you will be responsible for providing exceptional service to our international travelers and accommodation suppliers.Key...


  • Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Accs - Ares Customer Care Solutions Gmbh. As a key member of our customer support team, you will be responsible for providing exceptional service to our international travelers and accommodation suppliers.Key...


  • Barcelona, Barcelona, España Randstad Spain A tiempo completo

    OverviewAs a Back Office Advisor, you will be the first point of contact for Lynk&Co customers in the Dutch and German markets.Key ResponsibilitiesProvide exceptional customer service via various communication channelsAct as second-line support for first-line Sales AdvisorsManage back-end tasks related to order management, insurance, payment processing, and...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Unlock Your Potential with CPM InternationalCome and work for a company that values diversity, innovation, and customer satisfaction. As a Customer Support Representative at CPM International, you will be part of a global team that provides multilingual support to clients worldwide.


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the JobWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle and close inbound calls to achieve quarterly quotaRespond to...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the JobWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle and close inbound calls to achieve quarterly quotaRespond to...


  • Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    Job Summary:As a Customer Service Representative for Accs - Ares Customer Care Solutions Gmbh, you will be responsible for providing exceptional customer support to our international travelers. This is a full-time position, requiring 38.5 hours of work per week.Key Responsibilities:•⁠ ⁠Listen to and respond to customer inquiries via email and...


  • Barcelona, Barcelona, España Werfen A tiempo completo

    About the RoleThe Front Office Representative is a key position at Werfen, responsible for delivering exceptional customer service and ensuring on-time and complete delivery of goods. This role works closely with business partners in the supply chain and beyond to resolve customer complaints and manage order releases.Key ResponsibilitiesAdminister day-to-day...


  • Barcelona, Barcelona, España Werfen A tiempo completo

    Job SummaryThe Back Office Representative plays a vital role in ensuring the efficient day-to-day order management process. This includes receiving customer orders, cleansing orders, removing order blocks, processing change requests, and collaborating with Supply Chain functions to manage order releases.This role requires strong communication and...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Customer Support Representative for Travel IndustryDo you have excellent communication and inter-personal skills, both written and spoken? Are you able to empathize with customers and provide solutions to their problems? We are seeking a Customer Support Representative to join our team in the travel industry.Key Responsibilities:Understand and identify...


  • Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    Job Summary: We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Accs - Ares Customer Care Solutions Gmbh. As a key member of our customer support team, you will be responsible for providing exceptional service to our international travelers and accommodation suppliers. Key Responsibilities: Provide timely...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Customer Support Representative OpportunityWe are seeking a highly skilled Customer Support Representative to join our team in Barcelona. As a Customer Support Representative, you will be the primary point of contact for customers, providing exceptional service and support to ensure a smooth experience.Key Responsibilities:Respond to customer inquiries via...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Who we areCPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Our ClientNew Balance is a company that believes in the importance of movement and...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Customer Support Representative RoleWe are seeking a skilled Customer Support Representative to join our team in Barcelona. As a Customer Support Representative, you will be the primary point of contact for customers, providing assistance and resolving issues in a timely and efficient manner.Key Responsibilities:Respond to customer inquiries via phone,...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Job Description: Junior Customer Support Representative (Icelandic Market) – BarcelonaWe are seeking a talented Junior Customer Support Representative to join our enthusiastic team in Barcelona. The ideal candidate will be a native or fluent Icelandic speaker with a passion for helping others.Key Responsibilities:Provide exceptional customer support...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a Customer Support Representative to join our team at Cpm International. As a Customer Support Representative, you will play a vital role in ensuring the smooth daily operation of our services by handling contacts over the telephone and by email.Key ResponsibilitiesEnsure the smooth daily operation of our services by handling...