Cloud Computing Technical Account Manager

hace 6 días

Barcelona, Barcelona, España Mygwork A tiempo completo
About the Role

We are seeking a highly skilled Cloud Computing Technical Account Manager to join our team at Mygwork. As a trusted advisor and cloud operations architect, you will work closely with our Enterprise Support customers to help them gain the most value from cloud technology.

Key Responsibilities
  • Build solutions and provide technical guidance to customers
  • Ensure AWS environments remain operationally healthy while reducing cost and complexity
  • Develop trusting relationships with customers and understand their business needs and technical challenges
  • Drive technical discussions regarding incidents, trade-offs, and risk management
  • Consult with partners from developers to C-suite executives
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
  • Proactively find opportunities for customers to gain additional value from AWS
  • Provide detailed reviews of service disruptions, monthly and quarterly metrics, and detailed pre-launch planning
  • Solve a variety of problems across different customers as they migrate their workloads to the cloud
  • Uplift customer capabilities by running workshops, brown bag sessions, etc.
About the Team

We are passionate about supporting the needs of our people and their family members. Benefits include healthcare, employee assistance programs, and global mobility opportunities.

About Mygwork

Mygwork is an inclusive employer and a member of the LGBTQ+ business community. We value diverse experiences and encourage candidates from all backgrounds to apply.

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