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Technical Account Manager, Cloud Solutions Expert
hace 2 meses
We are seeking a highly skilled Technical Account Manager to join our team at Amazon. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise clients, helping them to achieve the greatest value from our cloud services.
Key Responsibilities- Provide technical expertise and guidance to clients on the use of AWS services, including EC2, S3, DynamoDB, and Lambda.
- Develop and execute strategies to drive client adoption and use of AWS services.
- Collaborate with cross-functional teams to identify and address client needs and pain points.
- Proactively identify and mitigate potential issues and risks, ensuring client environments remain operationally healthy.
- Build and maintain strong relationships with clients, understanding their business and technical needs, and providing tailored solutions to meet their goals.
- 3+ years of technical engineering experience, with a focus on cloud computing and distributed systems.
- Experience in operational parameters and troubleshooting for two or more of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, and Applications Development.
- Bachelor's Degree in Computer Science, Math, or related discipline, or 5 years of equivalent work experience.
- Fluent in Spanish.
- Meets/exceeds Amazon's leadership principles requirements for this role.
- Meets/exceeds Amazon's functional/technical depth and complexity for this role.
Amazon is an equal opportunities employer, committed to diversity and inclusion. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills, and value your passion to discover, invent, simplify, and build.
