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Technical Account Manager, Cloud Solutions Expert

hace 2 meses

Barcelona, Barcelona, España Amazon A tiempo completo
About the Role

We are seeking a highly skilled Technical Account Manager to join our team at Amazon. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise customers, helping them to achieve the greatest value from our cloud services.

Key Responsibilities
  • Provide technical expertise and guidance to customers on the use of AWS services, including Compute, Storage, Database, and more.
  • Develop and execute strategies to drive customer adoption and use of AWS services.
  • Collaborate with cross-functional teams to identify and address customer needs and pain points.
  • Travel to customer sites to provide on-site support and guidance.
Requirements
  • 3+ years of technical engineering experience.
  • Experience in operational parameters and troubleshooting for two or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment.
  • Bachelor's Degree in Computer Science/Math/related discipline required, OR 5 years of equivalent work experience.
  • Fluent in Spanish.
Preferred Qualifications
  • Meets/exceeds Amazon's leadership principles requirements for this role.
  • Meets/exceeds Amazon's functional/technical depth and complexity for this role.
  • 5+ years of technical engineering experience.
  • Experience in operational parameters and troubleshooting for three or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment.