CRM Platforms Senior Manager
hace 4 días
We are seeking a highly skilled IT Senior Manager to oversee the management of our CRM platforms, ensuring seamless integration with customer service technologies and alignment with business objectives.
Key Responsibilities- Define the product vision, strategy, and roadmap for CRM systems and customer service technologies.
- Work closely with business stakeholders to gather and prioritize requirements.
- Establish and maintain governance processes for CRM and customer service technologies.
- Build and nurture relationships with key business stakeholders.
- Collaborate with the IT architecture team to ensure CRM systems align with overall IT architecture.
To be successful in this role, you will need:
- A strong background in IT, with significant experience in CRM technical environments.
- Management experience is mandatory.
- Strong verbal and written communication skills.
- Strong relationship management, problem-solving & negotiating skills.
In return, we offer:
- A competitive compensation package with bonus structure (£120,000 - £150,000 per annum).
- An extended benefit package.
- The opportunity to work in a hybrid work culture.
- Feedback loops, where a personalized career path will be established.
We are an equal opportunities employer and welcome applications from diverse candidates. Our company values professionalism, collaboration, and a friendly, supportive ethos. Join us in making a difference in the world of dermatology.
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