Dedicated Customer Support Specialist in Barcelona

hace 6 días


Barcelona, Barcelona, España Blu Selection A tiempo completo

Are you passionate about delivering exceptional customer service and eager to join a dynamic team in one of the world's most vibrant cities?
We are seeking a seasoned Customer Care Advisor to support our client, a renowned home appliance company based in beautiful Barcelona.
If you are enthusiastic, customer-focused, and ready to take on a new challenge, we would be delighted to hear from you.
Your responsibilities and impact as a Customer Service Agent will be:

  • Responding promptly to incoming customer queries
  • Identifying issues and providing effective solutions to ensure customer satisfaction
  • Recording customer data accurately in the CRM system
  • Providing ad-hoc support as required
  • Being a team player and collaborating for the success of the team and project
What's in it for you?
  • A full-time position with an indefinite contract (2-month probation period)
  • A hybrid working model based in Barcelona
  • Ongoing support and coaching for personal and professional development
  • A clear career path with opportunities for growth within the project
  • A dynamic business casual setting with a highly motivated and diverse team
Key qualifications and skills:
  • A native-level proficiency in German and a C1 level of English
  • A valid Spanish work permit (required)
  • Excellent listening skills and proficient communication abilities
  • A drive for excellence and professionalism
  • Strong teamwork skills and dedication to collaborative success
  • Excitement about intercultural communication and the expatriate lifestyle
Your future company:We are part of a global leader in the BPO industry, with 170,000 employees across the globe. We provide innovative solutions, technology, and expertise to support operational needs for clients and deliver seamless experiences to customers in the moments that matter.

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