Dedicated Customer Support Specialist in Barcelona
hace 6 días
Are you passionate about delivering exceptional customer service and eager to join a dynamic team in one of the world's most vibrant cities?
We are seeking a seasoned Customer Care Advisor to support our client, a renowned home appliance company based in beautiful Barcelona.
If you are enthusiastic, customer-focused, and ready to take on a new challenge, we would be delighted to hear from you.
Your responsibilities and impact as a Customer Service Agent will be:
- Responding promptly to incoming customer queries
- Identifying issues and providing effective solutions to ensure customer satisfaction
- Recording customer data accurately in the CRM system
- Providing ad-hoc support as required
- Being a team player and collaborating for the success of the team and project
- A full-time position with an indefinite contract (2-month probation period)
- A hybrid working model based in Barcelona
- Ongoing support and coaching for personal and professional development
- A clear career path with opportunities for growth within the project
- A dynamic business casual setting with a highly motivated and diverse team
- A native-level proficiency in German and a C1 level of English
- A valid Spanish work permit (required)
- Excellent listening skills and proficient communication abilities
- A drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Excitement about intercultural communication and the expatriate lifestyle
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