Senior Customer Experience Lead

hace 2 días


Málaga, Málaga, España Jl Talent Partners A tiempo completo

We're seeking a highly skilled Senior Customer Experience Lead to join Jl Talent Partners' team. This key role involves enhancing customer engagement and satisfaction throughout their journey with our clients. By analyzing customer data, you'll develop tailored strategies to improve retention and loyalty.

Key Responsibilities:
  • Analyze customer data to understand needs, preferences, and behaviors
  • Collaborate with cross-functional teams to design and implement initiatives that enhance the customer experience
  • Leverage insights and feedback to ensure customers receive ongoing value from our clients' products and services

This position plays a crucial role in driving business growth and fostering long-term relationships. If you have prior account management experience with IT products, are proficient in Swedish (C2 level) and English (B2 level), and possess EU citizenship or Spanish residence, we encourage you to apply.

What We Offer:
  • Attractive salary package
  • Fast career growth opportunities
  • Health coverage and private health care
  • Relocation support for candidates outside Málaga

Don't miss this incredible opportunity to grow your career with Jl Talent Partners.



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