Senior Customer Success Strategist

hace 2 días


Málaga, Málaga, España Job Squad A tiempo completo

Job Overview:

At Job Squad, we're seeking a highly skilled Senior Customer Success Strategist to join our team. As a key player in driving customer satisfaction and loyalty, you will be responsible for developing and executing comprehensive strategies to ensure seamless customer experiences across all touchpoints.

Responsibilities:

  • Serve as the primary point of contact for customers, delivering exceptional first impressions and setting the foundation for long-term relationships.
  • Lead sales strategy, overcome objections, and negotiate successful outcomes with customers.
  • Engage with small and medium businesses to determine their needs and identify opportunities to fulfill them with our leading cloud technologies.
  • Position competitive offerings and solutions in the context of customer needs and experiences.

Ideal Candidate:

  • Fluency in English (B2) is a must, with native-level proficiency in Norwegian also preferred.
  • Minimum 1 year of experience in sales and account management or customer management required, with at least 1 year of IT industry experience.
  • Strong understanding and computer handling skills are essential.

What We Offer:

  • Relocation package with flight and accommodation assistance.
  • Performance bonuses
  • Discount on gym and language courses
  • Paid training
  • Flexible work hours from Monday to Friday between 09:00 - 18:00, ensuring a healthy work-life balance with weekends off.
  • Opportunities for growth within the company.

Salary Range:

We offer an estimated salary range of $60,000 - $80,000 per annum, depending on qualifications and experience.



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