Customer Support Specialist with German Language Expert
hace 3 semanas
At Uplift in life, our mission is to connect you with the perfect opportunities that transform lives. With years of experience in human resources, we have gained valuable insights into corporate cultures and can locate top candidates for our clients.
We are working with an innovative client specializing in client services, seeking German speakers for various BPO roles in Bulgaria. Responsibilities include communicating with customers regarding products or services via phone, email, and chat, and managing customer interactions in our client's CRM system.
- Communicating with customers via phone, email, and chat
- Managing and documenting customer interactions in the client's CRM system
The client offers a competitive salary above average in the sector (€15-20 per hour), performance-based bonuses, benefits according to location policy, team-building activities, flexible working hours, office or remote work options, career development opportunities, a multicultural atmosphere, extensive training programs, and real chances to develop professionally as one of the biggest companies in the European market.
Required Skills and Qualifications:- Fluency in German language
- Very good command of English language (B2)
- Previous experience in customer support position (optional)
- Excellent communication, analytical, and detail-oriented skills
- EU citizenship required
Applications will be processed in strict confidentiality. We look forward to discussing your qualifications and finding a match for your preferences.
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