German Language Customer Service Expert

hace 1 día


Madrid, Madrid, España Salve Consulting A tiempo completo

Company Overview

">

We are Salve Consulting, a dynamic and creative team dedicated to delivering exceptional customer experiences. Our company is built on the principles of diversity, inclusion, and innovation, and we believe that every individual contributes to our collective success.


">

Salary

">

As a German Language Customer Service Expert, you can expect a competitive remuneration package based on your experience, skills, and performance, including a permanent contract, private health and life insurance, and a fully remote position based in Croatia.


">

Job Description

">

We are seeking an enthusiastic and skilled Customer Support Specialist fluent in both German and English to deliver top-notch customer support and contribute significantly to the success of our clients' experiences. Your primary responsibilities will include providing exceptional customer service by promptly addressing inquiries, resolving issues efficiently, and ensuring customer satisfaction.

">

You will be responsible for:

">
  • ">
  • Providing timely and accurate responses to customer inquiries received through various channels;">
  • Utilizing internal and external resources to offer exceptional service;">
  • Identifying and escalating urgent or unresolved issues to the appropriate internal teams;">
  • Redirecting calls to the correct departments when necessary and accurately documenting customer interactions;">
  • Fostering teamwork and collaboration by working closely with colleagues, supervisors, and other departments to address customer issues and share insights.">
">

Required Skills and Qualifications

">

To succeed in this role, you must possess strong proficiency with common PC applications and excellent conversational skills, fluency in German, and clear pronunciation. You should also be flexible, friendly, and resilient, with a high degree of independence and reliability. Basic knowledge of credit card systems is a plus.


">

Benefits

">

We offer a comprehensive benefits package, including:

">
  • ">
  • A competitive remuneration package based on your experience, skills, and performance;">
  • A permanent contract;">
  • Private health and life insurance;">
  • A fully remote position based in Croatia;">
  • The opportunity to work in a highly-rated environment with excellent employee reviews;">
  • Access to resources and tools that will help you reach your full potential.">
">

Estimated Salary

">

$45,000 - $55,000 per year, depending on experience.


">

About Us

">

We are committed to enhancing a work environment that celebrates diversity and embraces inclusion. We believe that diverse experiences lead to richer innovation and a thriving workplace culture. If you are passionate about delivering exceptional customer support and meeting the above criteria, we encourage you to apply.



  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Job Overview: Wibit Consulting & Services (Wibitcs) is hiring a Customer Service Expert with German Language Support to provide exceptional customer support via voice, chat, and email. This role involves working remotely from Serbia as a full-time specialist.About the Job:As a Customer Service Expert with German Language Support, you will be responsible for...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job Overview: We are seeking a Customer Service Expert fluent in German to join our team at Cross Border Talents. This role offers the flexibility of hybrid/remote work while focusing on delivering top-notch customer support to our clients.">About the Role: As a Customer Service Expert, you will handle customer inquiries, resolve issues efficiently, and...


  • Madrid, Madrid, España Best Hire A tiempo completo

    About the CompanyWe are a global leader in customer service solutions, dedicated to delivering exceptional experiences for our clients. As a key member of our team, you will have the opportunity to work with a diverse group of customers and colleagues.Salary and BenefitsWe offer a competitive salary with performance-based bonuses, ensuring that your hard...


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    OverviewDavid Kennedy Recruitment is partnering with a renowned Business Process Outsourcing (BPO) company to find skilled German-speaking professionals for the position of German Language Customer Service Representative. This role offers a unique opportunity to work remotely from Hungary and be part of a dynamic team that prioritizes employee...


  • Madrid, Madrid, España Upliftinlife A tiempo completo

    About Uplift in LifeWe are a dynamic company that connects people to opportunities, transforming lives through meaningful work experiences. With extensive knowledge of corporate cultures and human resources expertise, we have been able to identify top talent for our clients. For one of our esteemed clients, an innovative leader in client services, we are...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    About UsWibit Consulting & Services (Wibitcs) is a leading BPO partner known for its high employee satisfaction. We're seeking a skilled German-speaking Customer Care Specialist to join our team.Job OverviewAs a Customer Care Specialist with German, you will provide exceptional customer service, resolve customer issues, and collaborate with internal teams to...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    **Job Title:** Customer Support Specialist - German Language ExpertAt Cross Border Talents, we're seeking a highly skilled Customer Support Specialist fluent in German to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional support to our clients.**About the Role:We're looking for an individual...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Company OverviewWibit Consulting & Services (Wibitcs) is a dynamic and innovative company that prioritizes employee satisfaction, providing a supportive environment for professional growth.SalaryWe offer an attractive remuneration package based on experience, skills, and performance, with a competitive salary of around €25,000 per annum, which can be...


  • Madrid, Madrid, España Outreach Recruitment Agency A tiempo completo

    Customer Support Agent Job DescriptionWe are looking for a skilled German language customer support agent to join our dynamic team. About the Role:This is a full-time position with rotational shifts, including evenings and weekends. The successful candidate will provide top-notch support to our customers via email and other communication...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job OverviewWe are seeking a skilled Sports Customer Service Expert to join our team at Cross Border Talents. This role offers the flexibility of remote work with an option for hybrid work in Bulgaria.


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    Customer Service Representative OpportunityWe are working with a leading BPO in Croatia to find an experienced German-speaking customer service professional to join their team.About the Role:This is a full-time position that involves delivering exceptional customer service to clients via phone, email, and live chat. You will be responsible for addressing...


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    Job Title:Customer Service Expert for German-speaking ClientsAbout the Role:We are seeking a highly skilled and experienced Customer Service Expert to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients in Germany.Key Responsibilities:Provide timely and effective solutions to...


  • Madrid, Madrid, España Triskel Consulting A tiempo completo

    As a professional German language customer service representative with Triskel Consulting, you will play a crucial role in supporting our clients' procurement needs. Your primary responsibility will be to manage the entire procure-to-pay process for various customers, ensuring timely and efficient delivery of goods and services.The ideal candidate will...


  • Madrid, Madrid, España Remotely Talents A tiempo completo

    Remotely Talents is seeking a German-speaking Customer Care Specialist to join our team. **About the Role:**We are on the lookout for passionate customer care professionals who are fluent in German and can deliver exceptional service to clients.**Key Responsibilities:**• Respond to customer inquiries via phone, email, and live chat channels with promptness...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    We are seeking a highly skilled Customer Service Specialist to join our team at Cross Border Talents. This is an exciting opportunity for a detail-oriented and fluent German speaker to work as part of our remote customer care team based in Bosnia and Herzegovina.About the RoleThis full-time position involves managing invoices, resolving discrepancies, and...


  • Madrid, Madrid, España American Express Services Europe Limited A tiempo completo

    Company OverviewAmerican Express is a global leader in payment and travel, dedicated to delivering an exceptional customer experience. Our mission is to provide the world's best customer experience every day.About This RoleWe are seeking a highly skilled Senior Customer Service Specialist to join our team in Europe. As a Senior Customer Service Specialist,...


  • Madrid, Madrid, España Salve Consulting A tiempo completo

    Job Description:We are seeking a highly skilled German Customer Service Representative to join our team at Salve Consulting.About the Role:This is a fantastic opportunity for a fluent German speaker to provide exceptional customer support and contribute significantly to the success of our clients' experiences.Key Responsibilities:Deliver top-notch customer...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    **Job Title:** Customer Service Representative in Bratislava with German Language Skills**Company Overview:**We are a dynamic team at Cross Border Talents, offering exciting career opportunities for German speakers in Slovakia. As a leading company in the industry, we strive to deliver exceptional services and foster a positive work environment. If you are...


  • Madrid, Madrid, España Salve Consulting A tiempo completo

    At Salve Consulting, we're seeking a highly skilled Customer Support Specialist with expertise in German to deliver exceptional customer experiences. This role is perfect for individuals who are fluent in German and English, passionate about providing top-notch support, and eager to contribute to our team's success.About the RoleWe're offering a competitive...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job Opportunity: German Customer Support Expert in BucharestLocation: Bucharest, RomaniaType: Permanent, Hybrid (2 days on-site, 3 days remote)Working Hours: Monday to Friday, 09:00 - 18:00Key Responsibilities:Provide exceptional customer support to German-speaking clients.Handle inquiries and resolve issues related to hospitality services.Maintain a high...