German Language Customer Support Specialist Opportunity

hace 1 día


Madrid, Madrid, España Upliftinlife A tiempo completo
Customer Support Job with German Language

We are seeking a highly skilled German language customer support specialist to join our team at Uplift in life. As a representative of our company, you will be the first point of contact for our clients, providing exceptional support and resolving issues efficiently.

About Us

At Uplift in life, we connect people to opportunities that transform their lives. With extensive experience in the human resources industry, we have valuable insights into corporate cultures, enabling us to find the best candidates for our clients.

Job Overview

We are looking for German speakers for various BPO roles in Bulgaria. The ideal candidate will have fluency in German language, very good command of English (B2), and previous experience in customer support is a plus.

Main Responsibilities
  • Communicate with customers regarding products or services via phone, email, and chat
  • Manage and document customer interactions in our client's CRM system
What We Offer

Our client provides:

  • Competitive salary above average in the sector ($18,000 - $22,000 per year)
  • Performance bonus system
  • Benefits as per the location policy
  • Team Building activities
  • Standard or flexible working hours; Office, hybrid, or remote option, depending on the project
  • Career development opportunities within the company
  • Nice and friendly multicultural atmosphere and opportunity to work with motivated professionals
  • Extensive training programs
  • Real chances to develop professionally as one of the biggest companies in the European market
Requirements

To succeed in this role, you must have:

  • Fluency in German language
  • Very good command of English (B2)
  • Previous experience in customer support position is a plus
  • Excellent communication skills, analytical skills, and detail orientation
  • EU citizenship is required


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