Ecommerce Client Relationship Manager
hace 22 horas
DTC Jobs is a portfolio company that does the hiring, team building and training for verified 7-8 figure companies in the ecommerce and agency industry. If you're on the hunt for your next career move, we're here to help.
We're not your typical job or recruiting platform; we're a unique opportunity for A-Players like you to get matched personally to multiple jobs & companies verified by us.
Our acceptance rate is only 2%, which means we keep a high demand, low competition with rates way above the market and trainings literally on the market leader standard.
About the JobThis role requires excellent client communication skills, collaboration with freelancers, and the ability to manage client onboarding and job postings for our agencies and ecommerce brands.
The position is available for 20 to 40 hours per week, requiring proficiency in English and familiarity with tools like Slack and Airtable.
The role is retainer-based, with payment ranging from $1000 to $3000, and operates within the CET timezone.
Responsibilities- Communicate effectively with clients and manage their expectations.
- Collaborate with freelancers and coordinate their activities.
- Book freelancers and manage interview schedules.
- Onboard clients and candidates.
- Post DTC jobs for agencies and ecommerce brands.
- Utilize tools like Slack and Airtable for efficient workflow management.
- Proven experience as a Customer Success Manager in ecommerce or DTC environments.
- Strong communication skills in English.
- Proficiency in using Slack, Airtable, and Shopify.
- Ability to work within the CET timezone.
- Experience in client onboarding and job posting.
- Access to high paying & uncompeted jobs by verified hiring companies.
- Possibility to take on multiple projects or offers (depending on availability).
- Access to trainings & coachings (like adworld, foreplay.co, skillshare + inhouse trainings, etc.).
- Access to SOPs, best practices, checklists (clickminded, +inhouse trainings, etc.).
- Private management by a dedicated customer support manager.
- Community with like-minded individuals & free consulting.
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